Laura Sharman 22 October 2021

Watchdog warns care services face a 'tsunami of unmet need'

Watchdog warns care services face a tsunami of unmet need image

There could be a 'tsunami' of people not having the care they need unless action is taken to address staff shortages in social care, a watchdog has said today.

The Care Quality Commission (CQC) has warned the health and care workforce are 'exhausted and depleted', which could impact on the quality of care being delivered.

Its new report calls for increased stability in social care and closer working between all parts of the health and care system. However, it said that new models of care will be necessary to ensure that people receive the care they need where and when they need it.

The CQC welcomed the recent £5.4bn investment in health and social care but warned it must enable new ways of working and not just be used to prop up existing approaches and to plug demand in acute care.

Ian Trenholm, chief executive of CQC, said: 'While staffing is an issue for all sectors, we’re particularly concerned about adult social care. We’re seeing rising vacancy rates, some providers having to hand back their registrations as they don’t have enough staff to deliver care, and examples of quality suffering due to lack of staff.

'If the new Government funding is to have an impact, it needs to be used to do things differently and to develop genuinely collaborative ways of working across all care settings. And staff need to be supported and rewarded.

'In order to attract and retain the right people to work in adult social care, there must be a sharp focus on developing a clearly defined career pathway – linked to training, supported by consistent investment, and better terms and conditions and pay.'

Cllr David Fothergill, chairman of the Local Government Association’s Community Wellbeing Board, said: 'As this important report states, our care staff are depleted in number, leaving those remaining exhausted and working at maximum capacity. Losing them to other roles elsewhere will just compound problems for already overstretched services, which is likely to lead to even greater levels of unmet need.'

A Department of Health and Social Care spokesperson said: 'We appreciate the dedication and tireless work of health and social care staff throughout the pandemic. We have provided record levels of investment to support them and will provide £36bn over the next three years for health and social care across the UK.'

SIGN UP
For your free daily news bulletin
Highways jobs

Senior Waste Manager

Isle of Wight Council
£42,923 to £46,402 per annum
We are seeking to appoint a highly motivated individual County Hall, Newport / Agile
Recuriter: Isle of Wight Council

Engineer (Client Team)

Manchester City Council
£35,336 to £39,571 (Bar at £38,553) per annum 
The post holder will be responsible for supporting the Client Team Manager Manchester, Greater Manchester
Recuriter: Manchester City Council

Support Worker - Class (UK) Ltd - Chelmsford

Essex County Council
Up to £10 per hour
Essex County Council (ECC) are delighted to be supporting Class (UK) Ltd to recruit Support Workers for their supported living service in Chelmsfor England, Essex, Chelmsford
Recuriter: Essex County Council

Day Centre Support Worker - Class (UK) Ltd

Essex County Council
Up to £10 per hour
Essex County Council (ECC) are delighted to be supporting Class (UK) Ltd to recruit Day Centre Support Workers for their day centre service, The Zo England, Essex, Chelmsford
Recuriter: Essex County Council

Trusted Assessor

City of Bradford MDC
£28,226 - £32,798 pa
We are looking for people who can
Recuriter: City of Bradford MDC

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.