Laura Sharman 21 May 2015

Study highlights extent of digital exclusion

Study highlights extent of digital exclusion image

More than three million social housing tenants are unable to access online deals and rates due to a lack of credit history and internet access, according to the findings of a new report.

The Social Housing Tenants study from Experian found that one third of social housing tenants do not have access to the internet at home, with 14% saying they are never able to get online.

The study also revealed that 61% do not have enough of a credit history for financial or credit providers to verify their identities electronically so they are unable to secure the best online rates, if they can access the product at all.

Experian and Big Issue Invest have now launched the Rental Exchange to allow social housing landlords to submit their tenants’ rent payment history. This will allow 84% of social housing tenants to have a strong enough credit history to validate their identity.

Jonathan Westley, managing director of Experian’s UK&I Consumer Information Services, said; ‘The digital authentication rate amongst social housing tenants is less than half of that of the wider population, and this group suffers financially as a consequence. If an online provider cannot fully authenticate a person, they either price their product based on a high level of risk, making the service more expensive, or simply refuse it.

‘However, using rental data as part of the electronic authentication process improves the level of insight available for providers and means that fewer tenants are excluded from or pay a higher rate for products.’

Battle of the Smart Cities image

Battle of the Smart Cities

Piers Mulroney explores how the race to innovate, digitise and decarbonise is driving the mayoral elections in Birmingham and Manchester.
SIGN UP
For your free daily news bulletin
Highways jobs

Targeted Youth Advisor

Essex County Council
£25500 - £30000 per annum
Targeted Youth Advisor Fixed Term, Full Time £25,500 - £30,000 Per Annum Location
Recuriter: Essex County Council

Targeted Youth Adviser

Essex County Council
£25500 - £30000 per annum
Targeted Youth Adviser Fixed Term, Full Time £25,500 to £30,000 per annum Location
Recuriter: Essex County Council

Training Specialist / SEND Support - Travel Trainer

Essex County Council
£21454 - £22454 per annum
Training Specialist / SEND Support - Travel Trainer Permanent, Full Time Up to £22,454 per annum Location
Recuriter: Essex County Council

Adult Occupational Therapists - Chelmsford

Essex County Council
£32065 - £43839 per annum
Adult Occupational Therapists - ChelmsfordPermanent, Full Time£32,065 - £43,839 per annumLocation
Recuriter: Essex County Council

Supported Learning Tutor

Essex County Council
Up to £26801 per annum
Supported Learning TutorPermanent, Full TimeUp to £26,801 per annumLocation
Recuriter: Essex County Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue