18 October 2013

Six out of ten council websites fail speed test

Sheffield City Council’s website has been named the fastest performing local authority site, as 64% of town hall sites fail speed tests.

Analysis of 227 council websites by netEvidence found 145 failed to open in under half a second, with one London Borough’s website taking over 30 seconds to respond.

Thanks to outsourcing practices, experts warned senior councillors now lack any real time visibility into how their online services are performing.

slow internetOne London borough’s website took over 30 seconds to open, research found.

English unitary councils came bottom of the performance league with 77% of websites taking over half a second to respond.

Coming out top, Sheffield’s site was found to have an average response time of 0.04 seconds.

CEO of netEvidence, Richard Thomas, said: ‘Websites provide a vital part of the services that councils deliver to residents and local businesses. If they can deliver a fast and efficient service via the web, councils can minimise enquiries to call centres and thus save considerable costs.

‘Ultimately, the main issue remains that without visibility, senior council members have no way to judge if their services are underperforming. And, if and when new investments are made, they often have no way of telling if any improvements have been achieved.’

SIGN UP
For your free daily news bulletin
Highways jobs

Casual Support Worker

Oxfordshire County Council
£25992 - £28163
About Us Abingdon Community Support Service's primary purpose is to support adults to engage with a stimulating programme of meaningful individual and rewarding group activities. The Social and Community Services vision is to support and promote strong c Abingdon Community Support Service
Recuriter: Oxfordshire County Council

Quality and Review Support Assistant

Durham County Council
Grade 4 £25,583 - £26,824 Pro-rata
WHAT IS INVOLVED?   You will provide administrative, clerical and typing services to the Quality & Review Service, specifically in support of the Inde Spennymoor
Recuriter: Durham County Council

Duty Manager

Durham County Council
Grade 6 £28,142 - £31,022 per annum
We have an opportunity for a Duty Manager at Meadowfield Leisure Centre.  WHAT IS INVOLVED? You will be responsible for the day-to-day operation of t Durham
Recuriter: Durham County Council

Support Worker

Durham County Council
Grade 4 £25,583 - £26,824 Pro-rata
WHAT IS INVOLVED?   You should be an enthusiastic team player who takes pride in providing excellent customer service.  You will have good communicati Spennymoor
Recuriter: Durham County Council

Support Worker

Durham County Council
Grade 4 £25,583 - £26,824 Pro-rata
We have an exciting opportunity for a permanent Support Officer to join our dedicated team within Business Services (part time 22 hours).   WHAT IS IN Durham
Recuriter: Durham County Council
Linkedin Banner