William Eichler 11 April 2018

Residents miss benefit payments due to ‘system error’

A system error last Friday left around 1,000 residents of West Dunbartonshire without housing benefit.

A spokesperson for the Scottish council announced that the payments had to be pushed back to Tuesday ‘as the result of a system error.’

‘The team only became aware of this issue this morning and made every possible effort to ensure payments were processed today,’ the spokesperson said.

‘However, this has not been possible.’

Council staff attempted to contact those affected at the time and urged those facing hardship because of the delay to contact the authority’s Welfare Fund.

A spokesperson for West Dunbartonshire Council today confirmed all payments have since been made.

SIGN UP
For your free daily news bulletin
Highways jobs

Social Worker

Durham County Council
Grade 9 - £35,412 - 39,152 / Grade 11 - £40,777 - £45,091
 The successful applicant will be responsible for working as a social worker in the Central Durham Mental Health Social Work Hub within an Integrated Durham
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £4,800 (approx.) £12.85 per hour
Join our School Crossing Patrol Service! Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit? Ferryhill
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £3,036 (approx.) £12.85 per hour
Join our School Crossing Patrol Service! Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit? Durham
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £3,701 (approx.) £12.85 per hour
Join our School Crossing Patrol Service! Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit? Durham
Recuriter: Durham County Council

Alternative Provision Pastoral Mentor

Durham County Council
£32,597 - £36,363
Alternative Provision Pastoral Mentor Grade 8 (£32,597 -  £36,363) Permanent - Full Time - Term Time plus 3 weeks Required to start September 2026   T Ferryhill
Recuriter: Durham County Council
Linkedin Banner