William Eichler 11 April 2018

Residents miss benefit payments due to ‘system error’

A system error last Friday left around 1,000 residents of West Dunbartonshire without housing benefit.

A spokesperson for the Scottish council announced that the payments had to be pushed back to Tuesday ‘as the result of a system error.’

‘The team only became aware of this issue this morning and made every possible effort to ensure payments were processed today,’ the spokesperson said.

‘However, this has not been possible.’

Council staff attempted to contact those affected at the time and urged those facing hardship because of the delay to contact the authority’s Welfare Fund.

A spokesperson for West Dunbartonshire Council today confirmed all payments have since been made.

SIGN UP
For your free daily news bulletin
Highways jobs

Practice Supervisor

North Yorkshire Council
£47,181 - £51,356 per annum, pro rata
The service very much promotes flexible working with the ability to work remotely from other bases, as well as working from home Richmond, North Yorkshire
Recuriter: North Yorkshire Council

Practice Supervisor

North Yorkshire Council
£47,181 - £51,356 per annum, pro rata
The service very much promotes flexible working with the ability to work remotely from other bases, as well as working from home Northallerton, North Yorkshire
Recuriter: North Yorkshire Council

Legal Assistant Litigation

Durham County Council
£30,024 to £33,699 p.a. (Grade 7)
The Council’s Regulatory & Enforcement team is expanding and is looking to appoint a legal assistant to support and enhance its litigation work.   WHA Durham
Recuriter: Durham County Council

Customer Services Assistants

Durham County Council
£24,790 to £25,992 p.a. (Grade 4)
A vacancy has arisen within Transactional and Customer Services for two  Customer Services Assistant working full time, 37 hours per week. Your primar Durham
Recuriter: Durham County Council

Litigation Lawyer

Durham County Council
£47,181 to £51,356 p.a. (Grade 13)
The Council’s Regulatory & Enforcement team is expanding and is looking to appoint a lawyer to support and enhance its litigation work.   WHAT IS INVO Durham
Recuriter: Durham County Council
Linkedin Banner