William Eichler 11 April 2018

Residents miss benefit payments due to ‘system error’

A system error last Friday left around 1,000 residents of West Dunbartonshire without housing benefit.

A spokesperson for the Scottish council announced that the payments had to be pushed back to Tuesday ‘as the result of a system error.’

‘The team only became aware of this issue this morning and made every possible effort to ensure payments were processed today,’ the spokesperson said.

‘However, this has not been possible.’

Council staff attempted to contact those affected at the time and urged those facing hardship because of the delay to contact the authority’s Welfare Fund.

A spokesperson for West Dunbartonshire Council today confirmed all payments have since been made.

SIGN UP
For your free daily news bulletin
Highways jobs

Senior/Principal Regeneration Officer

Fareham Borough Council
£45,465 - £55,379
Our town centre regeneration is moving from planning to delivery, and we're looking for someone who wants to help make regeneration happen. Fareham, Hampshire
Recuriter: Fareham Borough Council

Director of Adult Health and Social Care

Leeds City Council
up to £185,237
Drive Change. Shape Lives. Lead Boldly. Leeds, West Yorkshire
Recuriter: Leeds City Council

SEND Caseworker

Nottingham City Council
£46,142 - £49,282
Are you passionate about making a difference to the lives of children and young people with Special Educational Needs and Disabilities (SEND)? Nottingham, Nottinghamshire
Recuriter: Nottingham City Council

Head of Children and Young People Services

Neath Port Talbot County Borough Council
£89,565 - £98,298
We are looking for an inspiring and experienced leader who is passionate about improving outcomes for children, young people and their families Neath Port Talbot (Castell-nedd Port Talbot)
Recuriter: Neath Port Talbot County Borough Council

Supported Accommodation Worker

Durham County Council
Grade 7, £31,015 - £34,811 per annum
Be the Person Who Helps a Young Person Believe in Their Future. Every young person deserves someone who believes in them. Someone who listens when l Durham
Recuriter: Durham County Council
Linkedin Banner