William Eichler 11 April 2018

Residents miss benefit payments due to ‘system error’

A system error last Friday left around 1,000 residents of West Dunbartonshire without housing benefit.

A spokesperson for the Scottish council announced that the payments had to be pushed back to Tuesday ‘as the result of a system error.’

‘The team only became aware of this issue this morning and made every possible effort to ensure payments were processed today,’ the spokesperson said.

‘However, this has not been possible.’

Council staff attempted to contact those affected at the time and urged those facing hardship because of the delay to contact the authority’s Welfare Fund.

A spokesperson for West Dunbartonshire Council today confirmed all payments have since been made.

SIGN UP
For your free daily news bulletin
Highways jobs

Community Safety Service Manager

Bristol City Council
£72,878 - £80,741
We are seeking a highly motivated and experienced community safety expert to join our senior leadership team. Bristol
Recuriter: Bristol City Council

Pre-School/Nursery Assistant

Essex County Council
Up to £25959.0000 per annum
Pre-School/Nursery AssistantFixed Term, Part Time£25,959 per annum (full time equivalent)Location
Recuriter: Essex County Council

Vocational Trainer - Health and Social Care - North Essex

Essex County Council
£29468 - £34668 per annum
Vocational Trainer - Health and Social Care - North EssexPermanent, Part Time£29,468 to £34,668 per annum (full time equivalent) Location
Recuriter: Essex County Council

Social Care Officer

Durham County Council
Grade 6
Durham County Council
Recuriter: Durham County Council

Safeguarding Team Manager

Durham County Council
Grade 14 - £50,269 - £54,495
We are seeking a highly motivated and enthusiastic Safeguarding Team Manager to lead an operational team within Adult Services. This pivotal role over Spennymoor
Recuriter: Durham County Council
Linkedin Banner