William Eichler 11 April 2018

Residents miss benefit payments due to ‘system error’

A system error last Friday left around 1,000 residents of West Dunbartonshire without housing benefit.

A spokesperson for the Scottish council announced that the payments had to be pushed back to Tuesday ‘as the result of a system error.’

‘The team only became aware of this issue this morning and made every possible effort to ensure payments were processed today,’ the spokesperson said.

‘However, this has not been possible.’

Council staff attempted to contact those affected at the time and urged those facing hardship because of the delay to contact the authority’s Welfare Fund.

A spokesperson for West Dunbartonshire Council today confirmed all payments have since been made.

SIGN UP
For your free daily news bulletin
Highways jobs

Apprentice - Business & Administration

Essex County Council
Up to £15435.00 per annum
Apprentice - Business & AdministrationFixed Term, Full Time£15,435 Per AnnumLocation
Recuriter: Essex County Council

Street Lighting Project Engineer

North Yorkshire Council
£38,220 - £42,839 per annum
Office base is the Leeming Bar Street Lighting Depot. Leeming Bar, Northallerton
Recuriter: North Yorkshire Council

LGV Driver

North Yorkshire Council
£31,537-£34,434 per annum pro rata
Would you like a rewarding role that allows you to work outside in some of the most scenic places in the country? Harrogate, North Yorkshire
Recuriter: North Yorkshire Council

Environmental Plant Vehicle Operator

North Yorkshire Council
£27,254- £29,064 per annum
Working in small crews, you will be collecting waste from the local area using small collection vehicles. Harrogate, North Yorkshire
Recuriter: North Yorkshire Council

Catering Assistant

North Yorkshire Council
£13.28 - £13.28 per hour
As part of our catering team, you will be performing a variety of tasks to help prepare tasty, nutritious meals Beverley, East Riding of Yorkshire
Recuriter: North Yorkshire Council
Linkedin Banner