William Eichler 11 April 2018

Residents miss benefit payments due to ‘system error’

A system error last Friday left around 1,000 residents of West Dunbartonshire without housing benefit.

A spokesperson for the Scottish council announced that the payments had to be pushed back to Tuesday ‘as the result of a system error.’

‘The team only became aware of this issue this morning and made every possible effort to ensure payments were processed today,’ the spokesperson said.

‘However, this has not been possible.’

Council staff attempted to contact those affected at the time and urged those facing hardship because of the delay to contact the authority’s Welfare Fund.

A spokesperson for West Dunbartonshire Council today confirmed all payments have since been made.

SIGN UP
For your free daily news bulletin
Highways jobs

Fostering Social Worker

Durham County Council
£36,581 - £40,444 (pre-progression) / £42,123 - £46,579 (post-progression)
We are looking for an enthusiastic social worker to join our Fostering Support Team covering the south of County Durham.   We are an established and d Seaham
Recuriter: Durham County Council

Planning Monitoring and Compliance Officer

Durham County Council
Grade 9 £36,581 - £40,444
Are you looking for an opportunity to play a key role in the planning process?   We are seeking a self-motivated individual with excellent stakeholder Durham
Recuriter: Durham County Council

Project Manager

Durham County Council
£51,928 to £56,293 p.a. (Grade 14)
Moving systems to the cloud is rarely just a technology problem. Contracts expire at different times, suppliers have their own roadmaps, services have Durham
Recuriter: Durham County Council

Cleaner

Durham County Council
£25,614 (Pro Rata)
10 hours per week- 3.30pm-5.30pm Mon – Fri Whole Time Start date
Recuriter: Durham County Council

Caretaker

Durham County Council
£25,614 – £26,016 pro rata
25 hours per week- Split shifts Monday to Friday (2.5hrs am & 2.5pm) Job Share would be considered Whole Time Required to start as soon as possible.   Durham
Recuriter: Durham County Council
Linkedin Banner