William Eichler 08 March 2019

Northants apologises for underpaying childminders

Northants apologises for underpaying childminders image

Northamptonshire County Council has apologised ‘unreservedly’ for underpaying childminders and nurseries by thousands of pounds.

A special scrutiny meeting at the council heard how underpayment and late payment problems went on for two years after a new payment system was installed.

The service also breached personal data regulations by giving out dates of birth, addresses and national insurance numbers of families to strangers.

A spokesman for Northamptonshire CC said: ‘An internal audit has been launched and we’re working with other local authorities to ensure best practice and continued improvements to the payments scheme.

‘To establish better communication with providers, we’ve reinstated the provider representative group and have increased regular communication activity.

‘The council unreservedly apologies for any errors with payments and the inconvenience caused and is continuing to work hard to fully resolve the issues.’

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Unjust enrichment?

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Local Government News

Latest issue - Local Goverrnemnt News

The March issue of Local Government News explores alternative funding channels that are available to councils beyond the Public Works Loan Board, what hurdles merging councils face in coming together, and how local government is handling GDPR.

This issue also has a special highways and street lighting section exploring how councils can use lighting to embark on their smart city journey and using IoT technology to weather the storm.

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