Laura Sharman 25 August 2021

New toolkit to help councils support vulnerable people in debt

New toolkit to help councils support vulnerable people in debt image

Vulnerable people who owe councils money will receive better support from frontline workers following the launch of a new toolkit.

The Vulnerability Toolkit will help all public sector staff to identify and assist people whose physical or mental health may affect their ability to repay sums owed to the Government.

The toolkit provides a framework for gaining more information about an individual’s circumstances, and protocols for supporting people in potentially dangerous situations or with mental capacity limitations.

Cabinet Office minister, Lord Agnew, said: 'This new guide will ensure an individual’s hardship and circumstances are factored into their cases by government bodies.

'At a time when the country continues on its path to build back better from the pandemic, it’s vitally important we don’t lose sight of the need to not leave anyone behind in the process.'

SIGN UP
For your free daily news bulletin
Highways jobs

Senior Project Manager (Regeneration)

West Yorkshire Combined Authority
£49,359 to £56,057 per annum (pay award pending) – Grade 9
With ambitious goals ahead, we need dedicated individuals who are ready to make a real impact as part of our expanding Housing team Leeds / Hybrid
Recuriter: West Yorkshire Combined Authority

Information Governance Officer

Essex County Council
£28349.00 - £33351.00 per annum + pension
Information Governance OfficerPermanent, Full Time£28,349 to £33,351 per annumLocation
Recuriter: Essex County Council

Information Governance Officer

Essex County Council
£28349.00 - £33351.00 per annum + pension
Information Governance OfficerFixed Term, Full Time£28,349 to £33,351 per annumLocation
Recuriter: Essex County Council

HR Advisor - Pay & Policy (Career Grade)

Wakefield Council
Grade 9 - Grade 10, Career Grade, 24 hours, Permanent
Are you ready to make a difference and shape policies that foster a high performing and inclusive workplace? Wakefield, West Yorkshire
Recuriter: Wakefield Council

Leisure Support Assistant

Wakefield Council
£12,013.50 - £12,202.00, Grade 3, 18.5 hours, Permanent
Are You Ready to Make a Difference in Your Community? Wakefield, West Yorkshire
Recuriter: Wakefield Council
Linkedin Banner