Laura Sharman 08 September 2015

New guide puts ex-addicts at heart of service design

Local authorities have been urged to involve recovering alcohol and drug users in developing treatment services.

A new guide, published by Public Health England (PHE), outlines the benefits of involving ex-users in the design and development of services, such as increasing confidence and the suitability of treatment.

‘Those who have recovered from addiction themselves have the experiences, and often the expertise, to help others and can make an important contribution to the development of successful services,’ said Rosanna O’Connor, director of alcohol, drugs and tobacco at PHE.

‘We know that the journey to recovery from addiction is challenging and different people need different things to get there, from family and friends to jobs and homes, as well as whatever specialist treatment and support might be needed. Flexible approaches that engage the service users are essential to meeting these needs.’

The Service User Involvement guide describes four different levels of service user involvement, from co-developing their own care plan through to running recovery-focused enterprises.

SIGN UP
For your free daily news bulletin
Highways jobs

SETDAB Senior Communications Officer

Essex County Council
£37435.0000 - £44041.0000 per annum
SETDAB Senior Communications OfficerFixed Term, Part Time 28 Hours Per Week£37,435 to £44,041 Per Annum Full Time EquivalentLocation
Recuriter: Essex County Council

SEL Fostering Hub Programme Manager

Royal Borough of Greenwich
PO6 (£54,267 - £57,402)
The role will provide strong programme management oversight, ensuring projects are well planned, effectively delivered London (Greater)
Recuriter: Royal Borough of Greenwich

Complaints Resolution Officer - Basildon Borough Council

Essex County Council
£25.0000 - £28.0000 per annum
The Complaints Resolution Officer is responsible for managing and investigating complaints and Housing Ombudsman cases within a social housing environment, ensuring all cases are handled fairly, thoroughly, and in accordance with the Housing Ombudsman Com England, Essex, Basildon
Recuriter: Essex County Council

Housing Support Officer (Trainee)

Royal Borough of Greenwich
Scale 5 - £32.535 - £33.987
You will work as part of a dedicated team providing the first point of contact for our customers London (Greater)
Recuriter: Royal Borough of Greenwich

Senior Financial Advisor

Mansfield District Council
£35,570 - £40,444 per annum
The role of Senior Financial Advisor is an important role within the Financial Services team. Mansfield, Nottinghamshire
Recuriter: Mansfield District Council
Linkedin Banner