William Eichler 21 October 2016

Nearly 50% of the public have complained about their local roads, survey shows

A new survey has revealed 44% of people polled had complained to their local authority at least once about the state of their local road network.

The survey, by technology company Yotta, showed more than a quarter (26%) of respondents complained multiple times.

In a marked contrast, only 18% of those polled (over 1,000 people) reported having complained about the major highways network.

Despite this, the survey showed that almost half of all road users (43%) believe councils prioritise major highways for repairs over local roads.

‘It’s clear that there is a significant disconnect between the public and the authorities when it comes to the repair of the road network,’ said Simon Topp, director of marketing and international business at Yotta.

‘Problems with local roads affect more people every day and yet there’s a perception that the majority of the budget is going towards maintaining major cross-country routes, which many people may only use occasionally.’

‘When almost half care enough about the state of their neighbourhood roads to contact the authorities about their experience – with more than a quarter (26%) complaining multiple times – then it’s clear that people are dissatisfied with the way budget is allocated.’

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