Laura Sharman 02 April 2014

NAO calls for clear reporting of shared services savings

Government departments have been warned they must be able to demonstrate what savings have been achieved through the Next Generation shared services strategy, in a report published by auditors.

The Cabinet Office estimates its shared services strategy will achieve savings of between £400m and £600m per year, with an implementation cost of between £44m and £95m.

In Update on the Next Generation Shared Services strategy, The National Audit Office said that the Cabinet Office must work with other departments to realise the full benefits of its shared services strategy.

It says department must also be clear in their reporting of savings achieved, as previous studies have shown the Government has not always been able to demonstrate value for money from these initiatives.

Amyas Morse, head of the National Audit Office, said: ‘The Cabinet Office has made progress with its shared services strategy. However, as the initiative enters its most challenging phase, it is crucial that the Cabinet Office fully address previous recommendations by the Public Accounts Committee.

‘In particular, lessons from intelligent customers should be shared, and the department should prepare and communicate performance benchmarks. There will be a tension between getting departments to join the centres and sticking to the programme's timetable, and maintaining a standard operating model that is acceptable to all users.’

A spokesperson for the Cabinet Office said: 'We are reforming Whitehall as part of our long term economic plan to save taxpayers money and ensure the country lives within its means. The Audit Office considers that our shared services programme is broadly on track. We will consider their recommendations in detail but we already know that there’s more to do to slash duplication and ensure value for the taxpayer.'

SIGN UP
For your free daily news bulletin
Highways jobs

Adults Social Worker - Early Help & Wellbeing

Essex County Council
£37185 - £50081 per annum + Flexible Working, Hybrid Working
Interviews will be held in person at County Hall, Chelmsford on 30th January 2026.About the TeamMental health social care is transforming into a new England, Essex, Chelmsford
Recuriter: Essex County Council

Clerk to School Governing Boards

London Borough of Richmond upon Thames and London Borough of Wandsworth
£38,976 – £47,229 per annum (subject to experi
The role

Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Learning Engagement Support Officer

Durham County Council
Grade 6 £28,142 - £31,022
Durham County Council’s Culture, Sport and Tourism Service delivers outstanding cultural experiences across the council's culture venues and programme Durham
Recuriter: Durham County Council

Operational Supervisor

Durham County Council
£32,597 - £36,363 p.a. Grade 8
Adult Care Hawthorn House Operational Supervisor 37 hours Permanent post Grade 8 VACANCY NO
Recuriter: Durham County Council

Office Administrator

Durham County Council
£25,185 - £25,989 pro rata
Office administrator Grade 3, £25,185 – £25,989 pro rata Permanent, full time, term time only plus 2 weeks Required to start as soon as possible Howl Peterlee
Recuriter: Durham County Council
Linkedin Banner