William Eichler 24 November 2017

Local government accounts for £22m of outsourcing spend, research reveals

The local government sector accounted for over £20m of outsourcing spend between July and September this year, contributing to a public sector outsourcing spike.

The Arvato UK Outsourcing Index found public sector outsourcing contracts worth £723m were signed in the third quarter of this year - compared with £722m in the first two quarters combined.

The figures, compiled by the business outsourcing partner along with industry analyst NelsonHall, reveal councils account for £22m of the overall figure.

Large back-office business process outsourcing (BPO) deals accounted for the majority of spend. Revenues and benefits, HR and finance and accounting were the most popular functions outsourced across both local and central government.

Debra Maxwell, CEO, CRM Solutions UK & Ireland, Arvato, said: ‘The local government outsourcing market is undergoing a significant change.

‘Rather than the larger scale, long-term partnerships for multiple services, we’re seeing councils focus on procuring smaller contracts for consultancy services and new technology, such as Robotic Process Automation (RPA), to deliver the digital transformation they need with greater flexibility and responsiveness.’

The increase in public sector activity means government buyers accounted for 70% of all outsourcing spend in the UK between July and September.

SIGN UP
For your free daily news bulletin
Highways jobs

Cleaner

Durham County Council
£24,796 (pro rata)
Cleaner Grade 1- £24,796  (pro rata) Permanent- Part time, 12.5 hours per week Currently 3.30pm to 6pm Monday to Friday (subject to change depending o Durham
Recuriter: Durham County Council

Project Manager

Durham County Council
Grade 12 - £44,075 - £48,226
Can you make a real difference to the residents of County Durham by helping shape services across Durham? We are looking for a project manager with e Spennymoor
Recuriter: Durham County Council

Project Facilitator

Durham County Council
Grade 5 - £26,403 - £25,598
Are you a highly organised and proactive facilitator and administrator, keen to play a key role in supporting a new PMO team, ensuring the smooth coor Spennymoor
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £4,106 (approx.) £12.85 per hour
Join our School Crossing Patrol Service! Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit? Durham
Recuriter: Durham County Council

Home Support Worker

Durham County Council
Grade 5 - £26,403 - £28,598 pro rata to hours worked (hourly rate - £13.68 rising to £14.82 per hour)
Home Support Worker - Grade 5 3x 27 Hour Permanent Posts We are excited to be expanding our team of Home Support Workers within Hawthorn House, a dua Durham
Recuriter: Durham County Council
Linkedin Banner