William Eichler 24 November 2017

Local government accounts for £22m of outsourcing spend, research reveals

The local government sector accounted for over £20m of outsourcing spend between July and September this year, contributing to a public sector outsourcing spike.

The Arvato UK Outsourcing Index found public sector outsourcing contracts worth £723m were signed in the third quarter of this year - compared with £722m in the first two quarters combined.

The figures, compiled by the business outsourcing partner along with industry analyst NelsonHall, reveal councils account for £22m of the overall figure.

Large back-office business process outsourcing (BPO) deals accounted for the majority of spend. Revenues and benefits, HR and finance and accounting were the most popular functions outsourced across both local and central government.

Debra Maxwell, CEO, CRM Solutions UK & Ireland, Arvato, said: ‘The local government outsourcing market is undergoing a significant change.

‘Rather than the larger scale, long-term partnerships for multiple services, we’re seeing councils focus on procuring smaller contracts for consultancy services and new technology, such as Robotic Process Automation (RPA), to deliver the digital transformation they need with greater flexibility and responsiveness.’

The increase in public sector activity means government buyers accounted for 70% of all outsourcing spend in the UK between July and September.

SIGN UP
For your free daily news bulletin
Highways jobs

Governance Lawyer

London Borough of Richmond upon Thames and London Borough of Wandsworth
£59,058 - £74,568
Governance Lawyer
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Tenancy Sustainment Officer

Durham County Council
Grade 9 £36,581 - £40,444
This is a rewarding opportunity to make a real difference to the lives of individuals and families with multiple and complex needs who have experience Spennymoor
Recuriter: Durham County Council

Strategic Housing and Commissioning Team Leader

Durham County Council
Grade 13 £48,738 - £53,051
Lead the strategic development and commissioning of housing and support services that prevent homelessness, reduce rough sleeping and improve outcomes Seaham
Recuriter: Durham County Council

Cleaner

Durham County Council
£25,614 Pro Rata
Cleaner Grade 1- £25,614  (pro rata) Permanent - Part time, 12.5 hours per week Currently 3.30pm to 6pm Monday to Friday (subject to change depending Durham
Recuriter: Durham County Council

Environmental Health Practitioner

Durham County Council
Career Graded 11-12 - G11 £42,123 - £46,579 / G12 £45,529 - £49,817
We are recruiting two Environmental Health Practitioners to join our Community Protection Service. Working within our Nuisance Action or Environmental Durham
Recuriter: Durham County Council
Linkedin Banner