William Eichler 24 November 2017

Local government accounts for £22m of outsourcing spend, research reveals

The local government sector accounted for over £20m of outsourcing spend between July and September this year, contributing to a public sector outsourcing spike.

The Arvato UK Outsourcing Index found public sector outsourcing contracts worth £723m were signed in the third quarter of this year - compared with £722m in the first two quarters combined.

The figures, compiled by the business outsourcing partner along with industry analyst NelsonHall, reveal councils account for £22m of the overall figure.

Large back-office business process outsourcing (BPO) deals accounted for the majority of spend. Revenues and benefits, HR and finance and accounting were the most popular functions outsourced across both local and central government.

Debra Maxwell, CEO, CRM Solutions UK & Ireland, Arvato, said: ‘The local government outsourcing market is undergoing a significant change.

‘Rather than the larger scale, long-term partnerships for multiple services, we’re seeing councils focus on procuring smaller contracts for consultancy services and new technology, such as Robotic Process Automation (RPA), to deliver the digital transformation they need with greater flexibility and responsiveness.’

The increase in public sector activity means government buyers accounted for 70% of all outsourcing spend in the UK between July and September.

SIGN UP
For your free daily news bulletin
Highways jobs

Assistant Road Safety Officer (Professional and Technical Officer Level 2)

Bristol City Council
£29,064 - £31,022
Are you passionate about creating safer, healthier, and more sustainable streets? Join our Road Safety Team within the City Transport Service 100 Temple Street Redcliffe Bristol BS1 6AN
Recuriter: Bristol City Council

Road Safety Officer (Professional and Technical Officer Level 2)

Bristol City Council
£35,412 - £39,152
Are you passionate about creating safer, healthier, and more sustainable streets? Join our Road Safety Team within the City Transport Service 100 Temple Street Redcliffe Bristol BS1 6AN
Recuriter: Bristol City Council

Private Sector Housing Officer

North Yorkshire Council
£31,537 to £34,434 pro rata, per annum
Do you have experience in housing solutions or a related service? Scarborough, North Yorkshire
Recuriter: North Yorkshire Council

Records Assistant

Wakefield Council
£24,796.00 - £25,185.00, Grade 3, 37 hours, Temporary
We are seeking to appoint committed and motivated Records Assistants Wakefield, West Yorkshire
Recuriter: Wakefield Council

Waste Recycling Operative

Wakefield Council
£26,403.00 - £28,142.00, Grade 5, 37 hours, Permanent
An opportunity exists in the Council’s Street Scene Services for a Waste Recycling Operative Wakefield, West Yorkshire
Recuriter: Wakefield Council
Linkedin Banner