William Eichler 24 November 2017

Local government accounts for £22m of outsourcing spend, research reveals

The local government sector accounted for over £20m of outsourcing spend between July and September this year, contributing to a public sector outsourcing spike.

The Arvato UK Outsourcing Index found public sector outsourcing contracts worth £723m were signed in the third quarter of this year - compared with £722m in the first two quarters combined.

The figures, compiled by the business outsourcing partner along with industry analyst NelsonHall, reveal councils account for £22m of the overall figure.

Large back-office business process outsourcing (BPO) deals accounted for the majority of spend. Revenues and benefits, HR and finance and accounting were the most popular functions outsourced across both local and central government.

Debra Maxwell, CEO, CRM Solutions UK & Ireland, Arvato, said: ‘The local government outsourcing market is undergoing a significant change.

‘Rather than the larger scale, long-term partnerships for multiple services, we’re seeing councils focus on procuring smaller contracts for consultancy services and new technology, such as Robotic Process Automation (RPA), to deliver the digital transformation they need with greater flexibility and responsiveness.’

The increase in public sector activity means government buyers accounted for 70% of all outsourcing spend in the UK between July and September.

SIGN UP
For your free daily news bulletin
Highways jobs

Family Help Team Leader (SW)

Gloucestershire County Council
£49,817 - £53,051 per annum
Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy Gloucestershire
Recuriter: Gloucestershire County Council

Family Help Senior Social Worker/Social Worker

Gloucestershire County Council
£40,444- £48,738 per annum
This is an exciting opportunity to be part of a progressive service that focuses on building relationships Gloucestershire
Recuriter: Gloucestershire County Council

Family Help Team Leader

Gloucestershire County Council
£48,226 - £51,356 per annum subject to experience
You will be part of a collaborative multidisciplinary leadership team working alongside a Family Help Team Leader (Social Work) Gloucestershire
Recuriter: Gloucestershire County Council

Lead Child Protection Practitioner

Gloucestershire County Council
£54,143 - £56,293 per annum
We are seeking experienced social workers, who have substantial post qualifying experience in child protection Gloucestershire
Recuriter: Gloucestershire County Council

Independent Reviewing Officer

Cheshire East Council
£49,658 - £56,809 per annum
Make a difference for children in care Macclesfield, Cheshire
Recuriter: Cheshire East Council
Linkedin Banner