William Eichler 24 November 2017

Local government accounts for £22m of outsourcing spend, research reveals

The local government sector accounted for over £20m of outsourcing spend between July and September this year, contributing to a public sector outsourcing spike.

The Arvato UK Outsourcing Index found public sector outsourcing contracts worth £723m were signed in the third quarter of this year - compared with £722m in the first two quarters combined.

The figures, compiled by the business outsourcing partner along with industry analyst NelsonHall, reveal councils account for £22m of the overall figure.

Large back-office business process outsourcing (BPO) deals accounted for the majority of spend. Revenues and benefits, HR and finance and accounting were the most popular functions outsourced across both local and central government.

Debra Maxwell, CEO, CRM Solutions UK & Ireland, Arvato, said: ‘The local government outsourcing market is undergoing a significant change.

‘Rather than the larger scale, long-term partnerships for multiple services, we’re seeing councils focus on procuring smaller contracts for consultancy services and new technology, such as Robotic Process Automation (RPA), to deliver the digital transformation they need with greater flexibility and responsiveness.’

The increase in public sector activity means government buyers accounted for 70% of all outsourcing spend in the UK between July and September.

SIGN UP
For your free daily news bulletin
Highways jobs

Assistant Director Communications

Ealing London Borough Council
£104,784 - £110,703pa (Inclusive)
Ealing is one of London’s most dynamic and diverse boroughs, home to vibrant towns, strong communities and major regeneration opportunities. Ealing, London (Greater)
Recuriter: Ealing London Borough Council

Development & Building Manager - Tendring District Council

Essex County Council
£51356.0000 - £58990.0000 per annum
Essex County Council are delighted to be advertising the role of Development & Building Manager on behalf of Tendring District Council. To see full jo England, Essex
Recuriter: Essex County Council

Education Welfare Officer EWO

London Borough of Richmond upon Thames and London Borough of Wandsworth
£37,602 - £45,564 per annum subject to knowledge
The role

Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Part Time Business Support Administrator

Essex County Council
£25081.00 - £27812.00 per annum
Part Time Business Support AdministratorFixed Term, Part Time£25,081 to £27,812 per annum, full time equivalentLocation
Recuriter: Essex County Council

Managing Director - NABCEL

NABCEL
Up to £75,000
NABCEL (Nuneaton & Bedworth Community Enterprises Ltd) is the wholly owned trading company of Nuneaton & Bedworth Borough Council. Nuneaton, Warwickshire
Recuriter: NABCEL
Linkedin Banner