A new social media hub has been launched to help local government get to grips with Twitter and online communication.
Formed through a partnership between the Local Government Association (LGA) and Comms2point0, the online Digital Councils resource will offer hints and tips, case studies from town halls and a ‘mythbuster’ section.
It is designed to allow the LGA to support a range of councils and staff who are moving at different speeds.
LGA chair, Cllr David Sparks, said the hub would be continuously updated to reflect the latest work.
‘Many councils have already got to grips with social media and are using it to communicate with their residents about things like bin collections, weather warnings and road closures,’ Cllr Sparks said.
‘Digital Councils will give council communications teams help and advice as they discuss how to develop their social media presence. Councillors and councils are working at different speeds and this resource will provide a hub so we can work with everyone and learn from each other.
‘There are thousands of dedicated council staff across the country, who play a vital role in our communities. This guidance is designed to complement and enhance their tireless work, which will ultimately benefit the lives of our residents.’