Laura Sharman 10 March 2017

Harrogate tops index for best council website

Harrogate Borough Council’s website has been named as the best local authority website in the UK.

The website - which was completely redesigned last year - has topped the latest local government Index from Sitemorse.

The website was praised for being user-friendly, easy navigation and for allowing customers to complete more tasks online.

Councillor Richard Cooper, leader of Harrogate Borough Council, said: ‘Our aim is always to help more people get the support and information they need as quickly as possible. Our old website did not do that. The council have launched a new site which has taken us from internet-zero to web-hero in under a year.

‘More people now use the site to do more things at less cost to the taxpayer. Everyone is a winner including the council's online-team with this top ranking among local authority websites.’

#Websites

Analysis

10 ways councils are responding to new housing and planning policy

With the Government’s target of building 1.5 million homes by 2029 looming, councils are enacting a number of policy shifts to accelerate housing delivery and increase the efficiency of planning processes.

Opinion

Why upskilling the workforce is mission-critical

Local government’s digital future depends on its people — and councils like Sheffield are proving that investing in data skills is the fastest way to deliver.

Most Popular News

PM announces £800m Pride in Place expansion

Reform council chair resigns following illegal HMO operations

‘Toxic’ 15-minute city phrase cut from Oxford local plan

Councillors urge minimum pension age hike amid cost fears

Kent DOLGE head resigns over 'lapse of judgement'

New Products

Cadcorp launches Mapestry

Bolton Council Upgrades 120+ School Crossings with Smart CMS Control by Lucy Zodion

NEC CONTRACTS HAS GONE DIGITAL: PAPERLESS, TO GIVE YOU MORE

Vent-Axia Delivers Social Housing a Smart Ventilation Solution Ahead of Awaab’s Law

New remotely lockable cabinet will help manage medication for people with mental health issues

UK-first tool developed by Bluesky scores areas green credentials to aid urban planners

New partnership drives improved air quality and healthier homes in social housing

Case Studies

Acrospire Delivers Seamless Heritage Lighting Upgrade on Bath’s North Parade Bridge

Acrospire Delivers Retrofit Lighting for Newbridge’s Joe Calzaghe Footbridge

Acrospire Delivers PIR-Controlled Lighting at Ruislip Lido Car Park

Spennymoor Market Place and Consett Middle Street revitalised using Thorn Lighting’s Thor Lanterns and Customisable Gobo Projectors

Acrospire Partners with Bath & North East Somerset Council to Illuminate Historic Film Location with LED Upgrade

Believ to install 22 charge points across Redcar and Cleveland

Acrospire Enhances Harlington Underpass with Energy-Saving Vandal-Resistant Lighting

Company Anouncements

CU Phosco Approved as a Crown Commercial Service Supplier

Acrospire triumphs at the 2025 HEA Awards with Sustainable Project of the Year

TRT Lighting retrofit helps Lincolnshire County Council cut street lighting energy use by over 65%

Vent-Axia Welcomes Healthy Homes Standard

Vent-Axia Helps Tackle Condensation and Mould this World Ventilation Day

Airtech Calls For Urgent Government Action to Support Radon Awareness Week

Vent-Axia’s New Smart Fan Helps Landlords Stay Ahead of Awaab’s Law

Director of Social Work and Social Care

£100,731 to £104,625

You will join a values-driven senior leadership team, providing visible and responsive leadership. Manchester

Recuriter: Trafford Council

Housing Ombudsman

£130,095 per annum, negotiable based on experience.

The Housing Ombudsman Service allows colleagues to choose if they wish to work in the London office, from home or a hybrid of the two London (Greater)

Recuriter: Housing Ombudsman Service