Laura Sharman 15 December 2016

Council puts crying face emojis on council tax bills

A London Council has shocked residents after it included crying face emojis on an online council tax bill.

Due to a technical glitch, residents accessing their council tax statement on their smartphone were confronted with the image of a character crying floods of tears.

Resident Alice Jones posted a screen shot of the statement on Twitter:

Not sure about Lambeth's use of emojis on my council tax bill pic.twitter.com/OqGikwNQgZ
— Alice Jones (@alicevjones) December 13, 2016

A spokesman for the council said: 'The emojis appeared on council tax notices when accessed on iPhones, due to the way certain software interprets the coding.

'This was an error and it has now been rectified.'

#Social media

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Highways Technical Assistant

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Highways Technical Assistant

£29,064 - £31,537 per annum

Would you like to be part of one of our friendly, welcoming Highways teams, who are proud to manage all aspects of the highway network? Thirsk, North Yorkshire

Recuriter: North Yorkshire Council