Laura Sharman 15 December 2016

Council puts crying face emojis on council tax bills

A London Council has shocked residents after it included crying face emojis on an online council tax bill.

Due to a technical glitch, residents accessing their council tax statement on their smartphone were confronted with the image of a character crying floods of tears.

Resident Alice Jones posted a screen shot of the statement on Twitter:

Not sure about Lambeth's use of emojis on my council tax bill pic.twitter.com/OqGikwNQgZ
— Alice Jones (@alicevjones) December 13, 2016

A spokesman for the council said: 'The emojis appeared on council tax notices when accessed on iPhones, due to the way certain software interprets the coding.

'This was an error and it has now been rectified.'

#Social media

Construction contract clauses can prevent Covid-19 legal battles

Adrian Hill explains what local authorities need to do to navigate the potential implications of Covid-19 to delays on project completions within NEC contracts agreements.

Securing the best sites for future development

Katja Stille explains why a more strategic approach is needed for site allocation.

Most Popular News

Councils given £300m and key tracking role

Westferry Printworks scheme quashed after Jenrick accused of 'bias'

Unite expected to urge council pay offer rejection

Councils locked out of plans to lift lockdown

LGA split over worker bonus

Products

CASE STUDIES: Liverpool supporting vulnerable citizens with Community Helper platform

NEW PRODUCTS: Thame launches first UK ‘take a ticket’ app for safer and smarter queuing at local retailers

COMPANY ANNOUNCEMENTS: Thrive launches rapid deployment internal comms app to fast track employee communication with frontline teams

Casual Leisure Assistant (Lifeguard)

London Borough of Richmond upon Thames and London Borough of Wandsworth

£10.55 per hour, plus holiday relief pay allowance

Are you a friendly and confident communicator who enjoys meeting people and providing great service? London (Greater)

Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Service Manager - A&I and CYPWD

Negotiable

We're serious about social work at Essex County Council. It's demanding, it's complex, but it's also hugely fulfilling. Here you'll have time to be th England, Essex, Harlow

Recuriter: Essex County Council

Senior Family Hub Practitioner

The Royal Borough of Kensington & Chelsea Council

£30,300 - £40,900 per annum

We are looking for two vibrant and motivated Senior Family Hub Practitioners to work within the Early Help Service supporting the... Kensington and Chelsea, London (Greater)

Recuriter: The Royal Borough of Kensington & Chelsea Council

Tenancy Enforcement Assistant x3

£22.377 - £23.607

We are looking for individuals who have an interest in the environment with good customer service skills, flexible approach to... Greenwich, London (Greater)

Recuriter: Royal Borough of Greenwich

Public Safety Officer

£35,724 - £41,706 p.a. inc.

We are looking for an experienced and competent officer to carry out inspections, surveys and investigations in Wembley National Stadium... Brent, London (Greater)

Recuriter: Brent Council

Public Property

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.