Laura Sharman 21 March 2017

Council fined £60,000 for sending sensitive files to second hand shop

A county council has been fined £60,000 after leaving sensitive information about children in a cabinet sent to a second hand shop.

Norfolk County Council received the fine from the Information Commissioner’s Office (ICO) after a member of the public brought the cabinet, which contained information on seven children.

Steve Eckersley, ICO head of enforcement, said: ‘Councils have a duty to look after any personal information they hold, all the more so when highly sensitive information is concerned – in particular about adults and children in vulnerable circumstances.

‘For no good reason Norfolk County Council appears to have overlooked the need to ensure it had robust measures in place to protect this information. It should have had a written procedure in place which made it clear that any storage items removed from the office which may have contained personal were thoroughly checked before disposal.’

The ICO warned councils should have the appropriate staff and procedures in place to ensure personal information is properly looked after.

Simon George, the council's executive director for finance and commercial services, said: 'We want to reassure residents that we have robust data protection procedures and have tightened practice in the light of the case published today. As a council we take data protection very seriously and we are very sorry that our practice fell short on this occasion. We accept the ruling and the fine.

'There is no evidence that this information has been misused in any way and we are grateful to the member of public that quickly brought this to our attention. We voluntarily reported ourselves to the Information Commissioner and we undertook a careful review to ensure that we could learn from what happened.

'In the three years since this occurred, we have taken strong and effective action to ensure it is not repeated. This has included introducing robust procedures for office moves and training to ensure that our staff are aware of these procedures. Staff also receive mandatory rolling training to ensure they understand their overall data protection responsibilities. A recent voluntary ICO audit gave use the second highest rating for records management and training and awareness.'

SIGN UP
For your free daily news bulletin
Highways jobs

Café Assistant - Harlow Library & ACL Centre

Essex County Council
Up to £25959.0000 per annum
Café Assistant - Harlow Library & ACL CentrePermanent, Part TimeUp to £25,959 per annum (full time equivalent)Location
Recuriter: Essex County Council

Lead Officer - Housing ICT (CX Asset Management) - EFDC

Essex County Council
£500.0000 - £650.0000 per day
Lead Officer - Housing ICT (CX Asset Management) - Epping Forest District CouncilRemote Worker £500-£650 per day Umbrella, dependant on experiencePart England, Essex, Epping
Recuriter: Essex County Council

Lead Officer - Housing ICT (Cx Housing) - EFDC

Essex County Council
£500.0000 - £650.0000 per day
Lead Officer - Housing ICT (Cx Housing)- Epping Forest District Council Remote Worker £500-£650 per day Umbrella, dependant on experience Part-Time,3 England, Essex, Epping
Recuriter: Essex County Council

Part Time Vocational Trainer - Health and Social Care

Essex County Council
£38466.00 - £45254.00 per annum + Pro Rata
Part Time Vocational Trainer - Health and Social Care - South EssexPermanent, Part Time£29,468 to £34,668 Per Annum (full time equivalent) Location
Recuriter: Essex County Council

Procurement Support Officer

Essex County Council
£25959.00 - £28621.00 per annum + + 26 Days Leave & Local Gov Pension
Procurement Support OfficerPermanent, Full Time£25,959 to £28,621 Per AnnumLocation
Recuriter: Essex County Council
Linkedin Banner