Laura Sharman 21 March 2017

Council fined £60,000 for sending sensitive files to second hand shop

A county council has been fined £60,000 after leaving sensitive information about children in a cabinet sent to a second hand shop.

Norfolk County Council received the fine from the Information Commissioner’s Office (ICO) after a member of the public brought the cabinet, which contained information on seven children.

Steve Eckersley, ICO head of enforcement, said: ‘Councils have a duty to look after any personal information they hold, all the more so when highly sensitive information is concerned – in particular about adults and children in vulnerable circumstances.

‘For no good reason Norfolk County Council appears to have overlooked the need to ensure it had robust measures in place to protect this information. It should have had a written procedure in place which made it clear that any storage items removed from the office which may have contained personal were thoroughly checked before disposal.’

The ICO warned councils should have the appropriate staff and procedures in place to ensure personal information is properly looked after.

Simon George, the council's executive director for finance and commercial services, said: 'We want to reassure residents that we have robust data protection procedures and have tightened practice in the light of the case published today. As a council we take data protection very seriously and we are very sorry that our practice fell short on this occasion. We accept the ruling and the fine.

'There is no evidence that this information has been misused in any way and we are grateful to the member of public that quickly brought this to our attention. We voluntarily reported ourselves to the Information Commissioner and we undertook a careful review to ensure that we could learn from what happened.

'In the three years since this occurred, we have taken strong and effective action to ensure it is not repeated. This has included introducing robust procedures for office moves and training to ensure that our staff are aware of these procedures. Staff also receive mandatory rolling training to ensure they understand their overall data protection responsibilities. A recent voluntary ICO audit gave use the second highest rating for records management and training and awareness.'

Skills Pipelines: What local government needs to know image

Skills Pipelines: What local government needs to know

Councils and mayors are to be handed a central role in developing skills pipelines for local industries, as the Government unveils what it calls a ‘fundamental change’ to the education system aimed at tackling youth unemployment. Here's what council leaders and officers need to know.
SIGN UP
For your free daily news bulletin
Highways jobs

ICT Support Technician

Mansfield District Council
£28,598 - £33,699
We are looking for an enthusiastic, professional, and experienced systems support technician Mansfield, Nottinghamshire
Recuriter: Mansfield District Council

Corporate Customer Services Officer

Ashfield District Council
£26,403 - £28,142
Ashfield is a great place to work, we are people focussed, proud of our achievements and have ambitions to continue to excel. Sutton-In-Ashfield, Nottinghamshire
Recuriter: Ashfield District Council

Revenues and Recovery Team Leader

Ashfield District Council
£39,152 - £41,771
We have an exciting opportunity for a Revenues and Recovery Team Leader to join our Revenues and Benefits service. Sutton-In-Ashfield, Nottinghamshire
Recuriter: Ashfield District Council

Depot Assistant

Ashfield District Council
£26,403 - £28,142
The successful candidate will support the day -to-day operations of the Depot. Sutton-In-Ashfield, Nottinghamshire
Recuriter: Ashfield District Council

Housing Officer

Ashfield District Council
£32,061 - £34,434
We are looking for an experienced Housing Officer to join our Housing Management Team Sutton-In-Ashfield, Nottinghamshire
Recuriter: Ashfield District Council
Linkedin Banner