Laura Sharman 21 March 2017

Council fined £60,000 for sending sensitive files to second hand shop

A county council has been fined £60,000 after leaving sensitive information about children in a cabinet sent to a second hand shop.

Norfolk County Council received the fine from the Information Commissioner’s Office (ICO) after a member of the public brought the cabinet, which contained information on seven children.

Steve Eckersley, ICO head of enforcement, said: ‘Councils have a duty to look after any personal information they hold, all the more so when highly sensitive information is concerned – in particular about adults and children in vulnerable circumstances.

‘For no good reason Norfolk County Council appears to have overlooked the need to ensure it had robust measures in place to protect this information. It should have had a written procedure in place which made it clear that any storage items removed from the office which may have contained personal were thoroughly checked before disposal.’

The ICO warned councils should have the appropriate staff and procedures in place to ensure personal information is properly looked after.

Simon George, the council's executive director for finance and commercial services, said: 'We want to reassure residents that we have robust data protection procedures and have tightened practice in the light of the case published today. As a council we take data protection very seriously and we are very sorry that our practice fell short on this occasion. We accept the ruling and the fine.

'There is no evidence that this information has been misused in any way and we are grateful to the member of public that quickly brought this to our attention. We voluntarily reported ourselves to the Information Commissioner and we undertook a careful review to ensure that we could learn from what happened.

'In the three years since this occurred, we have taken strong and effective action to ensure it is not repeated. This has included introducing robust procedures for office moves and training to ensure that our staff are aware of these procedures. Staff also receive mandatory rolling training to ensure they understand their overall data protection responsibilities. A recent voluntary ICO audit gave use the second highest rating for records management and training and awareness.'

SIGN UP
For your free daily news bulletin
Highways jobs

Social Worker – Family Assessment & Support Team (FAST)

North Yorkshire Council
£38,220 - £42,839
Our Family Assessment and Support Teams work with children, young people and the families who are Children in Need and in need of Protection. Ripon, North Yorkshire
Recuriter: North Yorkshire Council

Transformation Lead

The Royal Borough of Kensington & Chelsea Council
£53076 - £54076 per annum
Bring your children's social care knowledge to lead digital transformation and help shape better systems, processes and services for practitioners, ch England, London, City of London
Recuriter: The Royal Borough of Kensington & Chelsea Council

Referral Taker

Gloucestershire County Council
£28,142 - £29,540 per annum
Are you an experienced Adult Social Care Administrator looking for an opportunity to develop your career? Gloucestershire
Recuriter: Gloucestershire County Council

Floor Layer

Durham County Council
£36,040 p.a. (Made up of £24,027 salary plus £12,013 p.a Interim Operational Allowance)
Durham County Council have an exciting opportunity for the role of a permanent Floor Layer working within Corporate Property and Land, Strategic Facil Durham
Recuriter: Durham County Council

Headteacher

Durham County Council
£67,898 to £78,702
Permanent Contract - Full Time Required to start January 2027 N.O.R. 187 plus nursery (group 2).   The Governors seek to appoint a committed, experien Peterlee
Recuriter: Durham County Council
Linkedin Banner