Thomas Bridge 24 June 2014

Birmingham renegotiates contract for £150m savings

Birmingham City Council is expecting to find multi-million pound savings by renegotiating an ICT contract and taking its contact centre back in house.

The local authority anticipates it can save £150m from the remaining seven years of the Service Birmingham contract, which operates through a joint venture between the city council and Capita.

A report to Birmingham's cabinet will recommend approving continuing the ICT and revenue contract on the condition of significant cost reductions. The Cabinet is also poised to approve bringing the contact centre back in house by the end of the year.

Birmingham City Council said it was 'convinced' that by bringing the service back under local authority control it could 'deliver additional financial savings' and put customer interaction at the 'core' of the town hall.

The cabinet on Monday 30 June is also expected to agree on efforts to find further savings beyond the £150m figure.

Birmingham City Council deputy leader, Cllr Ian Ward, said: 'We have negotiated an agreement with Service Birmingham which provides a major step forward in reducing our cost base for ICT.

'On balance, the council considers the risk of changing ICT provider at this time, too risky, would take a considerable period of time to procure and would cost additional tens of millions upfront in early termination charges and re-procurement costs.

'What I will also want to see coming out of this challenge is for both parties to work harder to make the partnership work, better than it has to date. We need to make sure we have an ICT strategy that is fit for purpose and that we improve our control and planning for projects.'

The Service Birmingham contract initially started in 2006 and runs until 31 March 2021.

SIGN UP
For your free daily news bulletin
Highways jobs

Senior/Principal Regeneration Officer

Fareham Borough Council
£45,465 - £55,379
Our town centre regeneration is moving from planning to delivery, and we're looking for someone who wants to help make regeneration happen. Fareham, Hampshire
Recuriter: Fareham Borough Council

Social Worker

London Borough of Richmond upon Thames and London Borough of Wandsworth
£40,260 - £54,507
Social Worker£... London
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

S106 and Monitoring Officer

Essex County Council
£49435.1400 - £54930.6000 per annum
Maldon District Council is working in partnership with Essex Shared Services to support the recruitment of the role of a S106 and Monitoring Officer, England, Essex, Maldon
Recuriter: Essex County Council

Trainee Revenues and Benefits Officer (Part Time)

Isle of Wight Council
Career Grade 3-6, £26,017 to £29,071 per annum pro-rata (actual salary £17,227.47 to £19,249.72)
The Benefits team is currently seeking a part-time Trainee Revenues and Benefits Officers Ryde, Isle of Wight
Recuriter: Isle of Wight Council

Legal Officer

Isle of Wight Council
Grade 9, £35,572 to £38,726 per annum
Ideally you will be a qualified paralegal or will offer an equivalent qualification or experience. Newport, Isle of Wight
Recuriter: Isle of Wight Council
Linkedin Banner