Birmingham City Council’s Business Transformation programme and Service Birmingham partnership with Capita are delivering dramatic improvement to the quality of local services.
Deputy council leader Paul Tilsley said: ‘We have just completed the second year and the benefits that are coming through are extremely significant.’
The NAO has concluded insufficient action has been taken to address weaknesses in council finances. Teams from TLT LLP consider what councils should do next.
Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
Hounslow (City/Town), London (Greater)
Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
Hounslow (City/Town), London (Greater)