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Designing public services in a user centred way when the house is on fire

09/06/2020

In order to make transformation more effective and beneficial in the long term, user-centred design must come into play, says Sam Menter.

Analysis

Opinion

Most Popular News

Councils prepare for political turmoil image
Councils prepare for political turmoil
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Councils’ wood burning campaign prompts stove industry backlash
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Coventry sets aside £27m to cover potential equal pay claims
Government publishes social cohesion action plan image
Government publishes social cohesion action plan
Croydon LTNs to be scrapped by order of judge image
Croydon LTNs to be scrapped by order of judge

New Products

Safeguarding Children - the AAT Way

MSL enhances hygiene auditing with air quality testing for Awaab’s Law compliance

Cadcorp launches Mapestry

Bolton Council Upgrades 120+ School Crossings with Smart CMS Control by Lucy Zodion

NEC CONTRACTS HAS GONE DIGITAL: PAPERLESS, TO GIVE YOU MORE

Vent-Axia Delivers Social Housing a Smart Ventilation Solution Ahead of Awaab’s Law

New remotely lockable cabinet will help manage medication for people with mental health issues

Case Studies

Acrospire Delivers Seamless Heritage Lighting Upgrade on Bath’s North Parade Bridge

Acrospire Delivers Retrofit Lighting for Newbridge’s Joe Calzaghe Footbridge

Acrospire Delivers PIR-Controlled Lighting at Ruislip Lido Car Park

Spennymoor Market Place and Consett Middle Street revitalised using Thorn Lighting’s Thor Lanterns and Customisable Gobo Projectors

Acrospire Partners with Bath & North East Somerset Council to Illuminate Historic Film Location with LED Upgrade

Believ to install 22 charge points across Redcar and Cleveland

Acrospire Enhances Harlington Underpass with Energy-Saving Vandal-Resistant Lighting

Company Anouncements

AAT helps Councils step up to address children’s social care

CU Phosco Approved as a Crown Commercial Service Supplier

Acrospire triumphs at the 2025 HEA Awards with Sustainable Project of the Year

TRT Lighting retrofit helps Lincolnshire County Council cut street lighting energy use by over 65%

Vent-Axia Welcomes Healthy Homes Standard

Vent-Axia Helps Tackle Condensation and Mould this World Ventilation Day

Airtech Calls For Urgent Government Action to Support Radon Awareness Week

Popular Topics

#Workforce #Waste management #Unions #Transport #Transformation #Tourism #Think tank #Tax #social care #Skills #SEND #Scotland #Schools #Safety #Regeneration
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