| LocalGov

It’s time to stop counting on the courts to collect council tax arrears

04/08/2021

John Doyle calls on councils to rethink ineffective processes used to handle arrears and focus on communication, affordability, and vulnerability.

Are local authorities fighting a losing battle on social tenant satisfaction?

15/02/2021

John Doyle explains why registered providers of social housing face an upwards battle to comply with the new Charter for Social Housing Residents.

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North Yorkshire Council
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