Digital Transformation, AI and Local Government: The Case for Workforce Upskilling
The new LocalGov and Multiverse report explores how workforce upskilling is driving smarter, more efficient, and inclusive local government transformation.
It’s time to stop counting on the courts to collect council tax arrears
04/08/2021 John Doyle calls on councils to rethink ineffective processes used to handle arrears and focus on communication, affordability, and vulnerability. |
Are local authorities fighting a losing battle on social tenant satisfaction?
15/02/2021 John Doyle explains why registered providers of social housing face an upwards battle to comply with the new Charter for Social Housing Residents. |
