Local Elections: What voters really want from their councils
With voters heading to the polls tomorrow, a recent YouGov survey reveals what local issues matter most — and the answers are not always what you might expect.
Making efficiency savings, joining up and improving services, focusing on customers - the demands on councils have never been greater. Managing all of this, at a time of rising costs, diminishing resources and increasing expectations, presents real challenges.
Only by thinking bigger, broader and deeper than ever before, and significantly transforming what you do and how you do it, can you achieve the level of efficiency needed.
arvato government services is an expert in efficiency. We are part of arvato AG, one of the biggest internationally networked media, communications and services providers in the world, which operates in 36 countries, employs more than 60,000 people and has been in outsourcing for over 50 years.
World-class service
The organisation was established to provide our global private sector outsourcing and efficiency know-how - gained from working with some of the world’s most highly respected companies - to the public sector in the UK. What makes us special is that we combine our world-class experience with a strong public service ethos.
As well as wide-ranging strategic services partnerships, such as those in place with East Riding of Yorkshire and Sefton Councils, we also offer local authorities stand-alone ‘productised’ services, including Transactional HR, Payroll, Revenues and Benefits, and ICT. This enables us to design and deliver bespoke outsourcing solutions on every scale.
Support for change
Crucially, we support our outsourcing services with our pioneering Transformation & Change consultancy service - our professionals have the front-line expertise and the insights to ensure your transformation is a success.
We know that successful transformation depends not just on streamlining processes but on winning hearts and minds, and balancing priorities. By actively involving staff in the transformation process, we make sure people gather valuable know-how and get behind the changes.
This distinctive approach to transformation and efficiency guarantees councils of real benefits - more satisfied citizens, more motivated staff and happier communities.
Useful links
Click here to read Rainer Majcen, managing director of arvato government services comment on private sector strategies for public sector improvements.
Click on www.arvatogov.co.uk for more information on arvato government services or call 01482 883500.
