Laura Sharman 01 May 2014

Two councils agree £1.5m shared ICT deal

Two councils agree £1.5m shared ICT deal image

South Hams District Council and West Devon Borough Council have signed a £1.5m deal to share ICT services.

The contract with Civica will see the two authorities creating an online portal allowing customer accounts to be integrated with back-office processes.

Darren Cole, head of ICT and customer services at West Devon Borough Council, said: ‘We recognised that with ever-increasing financial challenges and the changing needs of our customers, a more transformational approach was needed. It became clear that technology should play a key role in this.’

The two councils have been working together for eight years and established a shared management structure back in 2007.

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