Laura Sharman 27 September 2017

Satisfaction with Scottish public services falls to lowest level in a decade

The number of adults satisfied with three public services in Scotland has fallen to its lowest level since 2007.

The Scottish Household Survey reveals that only 56% of adults were happy with local health services, schools and public transport. This compares to 62% in 2014.

The research also found that 34% of adults would like to be more involved in the decisions their council makes. A quarter (23%) said they felt they could influence decisions affecting their local area.

Older adults were more likely than younger adults to be satisfied with local government performance and less likely to want to be more involved in making decisions, according to the survey.

Deputy first minister John Swinney said the results would help local government to prioritise the issues that matter most to people.

He said: ‘Satisfaction with people who use our public services remains high but we can and must go further. That is why our bold Programme for Government includes major reforms in education, health and justice, new opportunities and important measures to safeguard the environment and improve the quality of housing.

‘This is supported by a local government finance settlement which includes an extra £160m to support investment in local services, as well as a record high health and social care budget.’

Research from the Local Government Association last week found only 47% of residents thought their council delivered value for money.

SIGN UP
For your free daily news bulletin
Highways jobs

Independent Family Group Conference & Lifelong Links Coordinator

Oxfordshire County Council
38220 - 40777
About Us Are you passionate about empowering children, young people, and families to create meaningful and lasting change? Do you believe in the power of family led decision making? If so, this rewarding role could be your next step. About the Role We a Oxford
Recuriter: Oxfordshire County Council

Accommodation Officer

Mansfield District Council
£26,403 - £28,142 per annum
As Accommodation Officer you will offer a friendly service that’s deals with immediate support needs Mansfield, Nottinghamshire
Recuriter: Mansfield District Council

Operational Manager - Highways Construction

Kirklees Metropolitan Council
£54,495 - £58, 462
As a senior manager in the service, you will be responsible for the operational management of the Highways Operations team Huddersfield, West Yorkshire
Recuriter: Kirklees Metropolitan Council

Care Assistant (Nights)

Wakefield Council
£20,742.97 - £21,072.16, Grade 4, 30 hours, Permanent
You will within the Residential Care Unit and provide person-centred care and support for the residents within this unit. Wakefield, West Yorkshire
Recuriter: Wakefield Council

Public Health Programme Officer

The Royal Borough of Windsor & Maidenhead
£39,526 - £43,613 per annum
We have an exciting opportunity for a Public Health Programme Officer to join us! Maidenhead, Berkshire
Recuriter: The Royal Borough of Windsor & Maidenhead
Linkedin Banner