Laura Sharman 27 September 2017

Satisfaction with Scottish public services falls to lowest level in a decade

The number of adults satisfied with three public services in Scotland has fallen to its lowest level since 2007.

The Scottish Household Survey reveals that only 56% of adults were happy with local health services, schools and public transport. This compares to 62% in 2014.

The research also found that 34% of adults would like to be more involved in the decisions their council makes. A quarter (23%) said they felt they could influence decisions affecting their local area.

Older adults were more likely than younger adults to be satisfied with local government performance and less likely to want to be more involved in making decisions, according to the survey.

Deputy first minister John Swinney said the results would help local government to prioritise the issues that matter most to people.

He said: ‘Satisfaction with people who use our public services remains high but we can and must go further. That is why our bold Programme for Government includes major reforms in education, health and justice, new opportunities and important measures to safeguard the environment and improve the quality of housing.

‘This is supported by a local government finance settlement which includes an extra £160m to support investment in local services, as well as a record high health and social care budget.’

Research from the Local Government Association last week found only 47% of residents thought their council delivered value for money.

SIGN UP
For your free daily news bulletin
Highways jobs

Social Work Assistant

Durham County Council
Grade 6 £28,142 - £31,022
We are looking to appoint a Social Work Assistant to work within the Easington Locality.   The team provides an effective and efficient Assessment and Durham
Recuriter: Durham County Council

Social Worker For People with Dual Sensory Loss

Durham County Council
Grade 9 - Pre Progression (£35,412 - £39,152) - Grade 11 - Post Progression (£40,777 - £45,091)
Do you have experience of working with people who have dual sensory loss?  Are you a Social Worker or a Visual Impaired Rehabilitation Worker?   We ha Durham
Recuriter: Durham County Council

Community Wellbeing Assistant

Durham County Council
£26,403 - £28,598
Temporary until March 2028 - 30 hour post  Wellbing Sport and Leisure are looking for a Wellbeing Assistant to join their team in the East and West o Durham
Recuriter: Durham County Council

School Administrator

Durham County Council
£26,403- £28,598 (Pro Rata)
School Administrator Grade 5, £26,403- £28,598 (Pro Rata) Permanent- Full Time- 37 hours per week. Required to start 1st September 2026, pending DBS c Durham
Recuriter: Durham County Council

Residential Workers

Durham County Council
Grade 7 £30,024 - £33,699
Residential Workers - Opportunities are available across the County Durham Area Salary
Recuriter: Durham County Council
Linkedin Banner