Laura Sharman 27 September 2017

Satisfaction with Scottish public services falls to lowest level in a decade

The number of adults satisfied with three public services in Scotland has fallen to its lowest level since 2007.

The Scottish Household Survey reveals that only 56% of adults were happy with local health services, schools and public transport. This compares to 62% in 2014.

The research also found that 34% of adults would like to be more involved in the decisions their council makes. A quarter (23%) said they felt they could influence decisions affecting their local area.

Older adults were more likely than younger adults to be satisfied with local government performance and less likely to want to be more involved in making decisions, according to the survey.

Deputy first minister John Swinney said the results would help local government to prioritise the issues that matter most to people.

He said: ‘Satisfaction with people who use our public services remains high but we can and must go further. That is why our bold Programme for Government includes major reforms in education, health and justice, new opportunities and important measures to safeguard the environment and improve the quality of housing.

‘This is supported by a local government finance settlement which includes an extra £160m to support investment in local services, as well as a record high health and social care budget.’

Research from the Local Government Association last week found only 47% of residents thought their council delivered value for money.

Skills Pipelines: What local government needs to know image

Skills Pipelines: What local government needs to know

Councils and mayors are to be handed a central role in developing skills pipelines for local industries, as the Government unveils what it calls a ‘fundamental change’ to the education system aimed at tackling youth unemployment. Here's what council leaders and officers need to know.
SIGN UP
For your free daily news bulletin
Highways jobs

Compliance and Monitoring Officer - Braintree District Council

Essex County Council
Up to £20.0000 per hour
Compliance and Monitoring Officer - Braintree District CouncilBraintree, Essex Full-Time, Temporary 37 Hours per Week 6 Months Contract £20.00 PAYE / England, Essex, Braintree
Recuriter: Essex County Council

Residential Assistant

Essex County Council
Up to £25959.0000 per annum
Residential AssistantPermanent, Part Time£25,959 per annum (full time equivalent) Location
Recuriter: Essex County Council

Personal Advisor

Essex County Council
£33049.0000 - £37698.0000 per annum
Personal AdvisorFixed Term, Full Time£33,049 to £37,698 per annumLocation
Recuriter: Essex County Council

Community Safety Service Manager

Bristol City Council
£72,878 - £80,741
We are seeking a highly motivated and experienced community safety expert to join our senior leadership team.  Bristol
Recuriter: Bristol City Council

Painter

Durham County Council
£36,040 p.a. (Made up of £24,027 salary plus £12,013 p.a Interim Operational Allowance)
Durham County Council have an exciting opportunity for the role of a permanent Painter working within Corporate Property and Land, Strategic Facilitie Durham
Recuriter: Durham County Council
Linkedin Banner