Laura Sharman 27 September 2017

Satisfaction with Scottish public services falls to lowest level in a decade

The number of adults satisfied with three public services in Scotland has fallen to its lowest level since 2007.

The Scottish Household Survey reveals that only 56% of adults were happy with local health services, schools and public transport. This compares to 62% in 2014.

The research also found that 34% of adults would like to be more involved in the decisions their council makes. A quarter (23%) said they felt they could influence decisions affecting their local area.

Older adults were more likely than younger adults to be satisfied with local government performance and less likely to want to be more involved in making decisions, according to the survey.

Deputy first minister John Swinney said the results would help local government to prioritise the issues that matter most to people.

He said: ‘Satisfaction with people who use our public services remains high but we can and must go further. That is why our bold Programme for Government includes major reforms in education, health and justice, new opportunities and important measures to safeguard the environment and improve the quality of housing.

‘This is supported by a local government finance settlement which includes an extra £160m to support investment in local services, as well as a record high health and social care budget.’

Research from the Local Government Association last week found only 47% of residents thought their council delivered value for money.

Skills Pipelines: What local government needs to know image

Skills Pipelines: What local government needs to know

Councils and mayors are to be handed a central role in developing skills pipelines for local industries, as the Government unveils what it calls a ‘fundamental change’ to the education system aimed at tackling youth unemployment. Here's what council leaders and officers need to know.
SIGN UP
For your free daily news bulletin
Highways jobs

Digital Support Analyst

Essex County Council
£30685.00 - £36099.00 per annum + + 26 Days Leave & Local Gov Pension
Digital Support AnalystPermanent, Full Time£30,685 to £36,099 Per AnnumLocation
Recuriter: Essex County Council

Commissioning Officer - Children's Service and Education Contracts

The Royal Borough of Windsor & Maidenhead
£39,526 - £43,613
We have an exciting opportunity available for a Commissioning Officer Maidenhead, Berkshire
Recuriter: The Royal Borough of Windsor & Maidenhead

Part Time Vocational Trainer - Health and Social Care

Essex County Council
£38466.00 - £45254.00 per annum + Pro Rata
Part Time Vocational Trainer - Health and Social Care - South EssexPermanent, Part Time£29,468 to £34,668 Per Annum (full time equivalent) Location
Recuriter: Essex County Council

Permits Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
£30,225 - £42,888 per annum
Job Title
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Assistant Director of Housing

City of York Council
£86,537 – £95,898
The city is entering an exciting period of transformation. York, North Yorkshire
Recuriter: City of York Council
Linkedin Banner