Laura Sharman 03 July 2014

People unhappy with how councils target spending, says research

People unhappy with how councils target spending, says research image

People are dissatisfied with the way councils target their spending, with a new survey suggesting town halls are failing to identify local priorities.

The research conducted by Localise, the consumer profiling arm of DJS Research, found that only a quarter of people believe their local council had a good understanding of its residents. Nearly half (43%) felt councils did not target services in a way which best suited them.

When asked to what extent they agreed with the statement ‘my local council focuses its budget on the services which matter most to local people’ only 3% ‘strongly agreed’. Two-fifths (39%) disagreed with the statement, with a quarter agreeing.

The research also found support for councils moving their communications channels to a more online approach, with 52% in favour of this move if savings could be used to fund other services.

Alasdair Gleed, head of Localise and public sector research at DJS Research, said: ‘At a time when local councils are being asked to make large percentage savings year on year, communications channel shifting is something which has the potential to provide a better service at a reduced cost.

‘These findings show that the majority of people are dissatisfied with current council performance, but also that there is a large minority who are unsure how their council performs.

‘This represents an opportunity for councils to look at their communications policies holistically in order to think about how successes can be better communicated, how opinions can be better gathered, and how this can be done cost-effectively to improve services in other areas.’

SIGN UP
For your free daily news bulletin
Highways jobs

Part Time Occupational Therapist - Children & Families

Essex County Council
£39168 - £42254 per annum
Part Time Occupational Therapist - Children & Families - ColchesterPermanent, Part Time£30,906 to £42,254 per annumLocation
Recuriter: Essex County Council

School Crossing Patrol Officer

Essex County Council
Up to £8.92 per hour
School Crossing Patrol Officer Temporary, Term Time £8.92 per hour Location
Recuriter: Essex County Council

Associate Educational Psychologist

Essex County Council
Up to £450.00 per day + Limited
Associate Educational Psychologist Temporary, Part-Time £450 Ltd per day Location
Recuriter: Essex County Council

Team Manager - SGO and Connected Person Fostering

Essex County Council
Negotiable
Team Manager - Special Guardianship Order and Connected Person FosteringPermanent, Full Time£47,405 to £58,727 per annumLocation
Recuriter: Essex County Council

Duty Senior - Assessment and Intervention

Essex County Council
£39168 - £47405 per annum + + Free Parking & Benefits Package
Duty Senior - Assessment and Intervention - Chelmsford basedPermanentFull Time£39,168 to £47,405 per annumLocation
Recuriter: Essex County Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue