Laura Sharman 03 October 2017

Newcastle signs up to Council Tax Protocol

Newcastle has become the latest council to sign up to a new protocol to help people struggling with council tax debts.

Newcastle City Council has signed up to the Citizen’s Advice Council Tax Protocol to show it will collect debt in a 'fair and reasonable' manner and offering support and advice to residents.

The council's cabinet member for resources, cllr Veronica Dunn, said: 'We have a duty to collect the tax but where people are in genuine difficulties, we also have a moral duty to help them. We don’t want to make their situation worse, but we do use council tax to fund vital services, so we like to strike a balance.

'I am pleased to sign this Council Tax Protocol. It shows our commitment to clear communication, listening to people in tough times and helping them find a way forward that is good for them and good for the local authority.'

Chief executive of Citizens Advice Newcastle, Shona Alexander, added: 'We know that when local councils and debt advice charities like ours work closely together, debt collection processes can be improved, to really help people struggling with payments. This prevents charges escalating, eases stress and reduces both collection costs and the demand on local public services.'

SIGN UP
For your free daily news bulletin
Highways jobs

PRINCIPAL TRANSPORT PLANNING OFFICER

Hull City Council
£43693 - £46731
We have an exciting opportunity for an experienced professional to join our team in Hull as a Principal Transport Planning Officer. Kingston upon Hull, East Riding of Yorkshire
Recuriter: Hull City Council

HIGHWAYS AND TRAFFIC ENGINEER - 4 POSTS

Hull City Council
£43693 - £46731
We have several exciting opportunities for suitably qualified Highways Civil Engineers and Traffic Engineers Wilson Centre, 1st floor, Hull HU1 2AG
Recuriter: Hull City Council

Strategic Director, Finance and Resources (S.151 Officer)

Blackburn with Darwen Borough Council
£110,799 - £120,706
Blackburn with Darwen is a distinctive, welcoming and vibrant borough with a strong identity and a genuine buzz about the place. Blackburn, Lancashire
Recuriter: Blackburn with Darwen Borough Council

Residential Worker, Edge of Care Service

Durham County Council
Grade 7 £29,093 - £32,654 PAY AWARD PENDING
Join a Groundbreaking Team Supporting Families in Seaham Salary
Recuriter: Durham County Council

Bikeability Cycling Instructor

Durham County Council
Grade 4 £24,790 to £25,992 pro rata (Pay Award Pending)
The Road Safety Team are keen to recruit additional Casual Bikability Instructors to join our team of instructors delivering Bikeability cycle trainin Durham
Recuriter: Durham County Council
Linkedin Banner