Dan Peters 29 September 2022

'Major system failure' hits council

Major system failure hits council image
Image: rootstock/Shutterstock.com.

Hertsmere BC’s online services and phone services have been hit by a ‘major system failure’.

Early investigations have confirmed the problems, which started yesterday, were caused by a ‘hardware fault’ and a replacement part has now been sourced, with an engineer currently working on site to ‘restore operations as soon as possible’.

Executive director Peter Geraghty today apologised for the inconvenience.

He said: ‘The impact on our services has been regrettable and unavoidable and I can only apologise for the inconvenience caused to our customers, residents, staff and partners.

‘We will be conducting a review of the situation and will work to ensure the risk of another outage of this scale happening again is minimised.’

This article was originally published by The MJ (£).

SIGN UP
For your free daily news bulletin
Highways jobs

Senior Project Manager (Regeneration)

West Yorkshire Combined Authority
£49,359 to £56,057 per annum (pay award pending) – Grade 9
With ambitious goals ahead, we need dedicated individuals who are ready to make a real impact as part of our expanding Housing team Leeds / Hybrid
Recuriter: West Yorkshire Combined Authority

Information Governance Officer

Essex County Council
£28349.00 - £33351.00 per annum + pension
Information Governance OfficerPermanent, Full Time£28,349 to £33,351 per annumLocation
Recuriter: Essex County Council

Information Governance Officer

Essex County Council
£28349.00 - £33351.00 per annum + pension
Information Governance OfficerFixed Term, Full Time£28,349 to £33,351 per annumLocation
Recuriter: Essex County Council

HR Advisor - Pay & Policy (Career Grade)

Wakefield Council
Grade 9 - Grade 10, Career Grade, 24 hours, Permanent
Are you ready to make a difference and shape policies that foster a high performing and inclusive workplace? Wakefield, West Yorkshire
Recuriter: Wakefield Council

Leisure Support Assistant

Wakefield Council
£12,013.50 - £12,202.00, Grade 3, 18.5 hours, Permanent
Are You Ready to Make a Difference in Your Community? Wakefield, West Yorkshire
Recuriter: Wakefield Council
Linkedin Banner