Customer services | LocalGov

Council staff balloted for strike action

25/06/2024

Trade union Unison has announced that Kirklees Council staff at two customer service centres at risk of closure are being balloted for strike action.

Councils plan to reduce phone hours to cut costs

12/06/2024

West Oxfordshire and Cotswold district councils will consider cutting back the number of hours residents can get in touch by phone.

Revolutionising local government customer service

20/02/2023

Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive.

Transforming the helpdesk experience in local government

06/09/2022

How local government employees can process, capture, and engage with their customers needs at the point of service.

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Highways jobs

Lifeguard - Shift Pattern 2

Ribble Valley Borough Council
Scale 1B (scp 3-4) £12.45 to £12.65 per hour
We are looking for an experienced lifeguard to perform lifeguard duties for the main and teaching pools Clitheroe, Lancashire
Recuriter: Ribble Valley Borough Council

Lifeguard – Shift Pattern 1

Ribble Valley Borough Council
Scale 1B (scp 3-4) £12.45 to £12.65 per hour
We are looking for an experienced lifeguard to perform lifeguard duties Clitheroe, Lancashire
Recuriter: Ribble Valley Borough Council

Lifeguard – Shift Pattern 2

Ribble Valley Borough Council
Scale 1B (scp 3-4) £12.45 to £12.65 per hour
We are looking for an experienced lifeguard to perform lifeguard duties Clitheroe, Lancashire
Recuriter: Ribble Valley Borough Council

Business Support to Senior Leader

Wakefield Council
£24,790 - £25,183, Grade 4, 37 hours, Permanent
Are you flexible, looking for a challenge and a role where no two days are the same? Then this is the role for you! Wakefield, West Yorkshire
Recuriter: Wakefield Council

Locality Team Manager - East

Wakefield Council
£49,764 - £52,805, Grade 12, 37 hours, Permanent
We are looking for a Locality Team Manager to lead and manage a Locality Team Wakefield, West Yorkshire
Recuriter: Wakefield Council
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