Customer services | LocalGov


Council staff balloted for strike action 25/06/2024 Trade union Unison has announced that Kirklees Council staff at two customer service centres at risk of closure are being balloted for strike action.
Councils plan to reduce phone hours to cut costs 12/06/2024 West Oxfordshire and Cotswold district councils will consider cutting back the number of hours residents can get in touch by phone.
Revolutionising local government customer service 20/02/2023 Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive.
Transforming the helpdesk experience in local government 06/09/2022 How local government employees can process, capture, and engage with their customers needs at the point of service.

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About Us Abingdon Community Support Service's primary purpose is to support adults to engage with a stimulating programme of meaningful individual and rewarding group activities. The Social and Community Services vision is to support and promote strong c Abingdon Community Support Service

Recuriter: Oxfordshire County Council

Quality and Review Support Assistant

Grade 4 £25,583 - £26,824 Pro-rata

WHAT IS INVOLVED? You will provide administrative, clerical and typing services to the Quality & Review Service, specifically in support of the Inde Spennymoor

Recuriter: Durham County Council

Duty Manager

Grade 6 £28,142 - £31,022 per annum

We have an opportunity for a Duty Manager at Meadowfield Leisure Centre. WHAT IS INVOLVED? You will be responsible for the day-to-day operation of t Durham

Recuriter: Durham County Council

Support Worker

Grade 4 £25,583 - £26,824 Pro-rata

WHAT IS INVOLVED? You should be an enthusiastic team player who takes pride in providing excellent customer service. You will have good communicati Spennymoor

Recuriter: Durham County Council

Support Worker

Grade 4 £25,583 - £26,824 Pro-rata

We have an exciting opportunity for a permanent Support Officer to join our dedicated team within Business Services (part time 22 hours). WHAT IS IN Durham

Recuriter: Durham County Council