Customer services | LocalGov

Council staff balloted for strike action

25/06/2024

Trade union Unison has announced that Kirklees Council staff at two customer service centres at risk of closure are being balloted for strike action.

Councils plan to reduce phone hours to cut costs

12/06/2024

West Oxfordshire and Cotswold district councils will consider cutting back the number of hours residents can get in touch by phone.

Revolutionising local government customer service

20/02/2023

Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive.

Transforming the helpdesk experience in local government

06/09/2022

How local government employees can process, capture, and engage with their customers needs at the point of service.

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Highways jobs

Casual Support Worker

Oxfordshire County Council
£25992 - £28163
About Us Abingdon Community Support Service's primary purpose is to support adults to engage with a stimulating programme of meaningful individual and rewarding group activities. The Social and Community Services vision is to support and promote strong c Abingdon Community Support Service
Recuriter: Oxfordshire County Council

Quality and Review Support Assistant

Durham County Council
Grade 4 £25,583 - £26,824 Pro-rata
WHAT IS INVOLVED?   You will provide administrative, clerical and typing services to the Quality & Review Service, specifically in support of the Inde Spennymoor
Recuriter: Durham County Council

Duty Manager

Durham County Council
Grade 6 £28,142 - £31,022 per annum
We have an opportunity for a Duty Manager at Meadowfield Leisure Centre.  WHAT IS INVOLVED? You will be responsible for the day-to-day operation of t Durham
Recuriter: Durham County Council

Support Worker

Durham County Council
Grade 4 £25,583 - £26,824 Pro-rata
WHAT IS INVOLVED?   You should be an enthusiastic team player who takes pride in providing excellent customer service.  You will have good communicati Spennymoor
Recuriter: Durham County Council

Support Worker

Durham County Council
Grade 4 £25,583 - £26,824 Pro-rata
We have an exciting opportunity for a permanent Support Officer to join our dedicated team within Business Services (part time 22 hours).   WHAT IS IN Durham
Recuriter: Durham County Council
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