Customer services | LocalGov

Council staff balloted for strike action

25/06/2024

Trade union Unison has announced that Kirklees Council staff at two customer service centres at risk of closure are being balloted for strike action.

Councils plan to reduce phone hours to cut costs

12/06/2024

West Oxfordshire and Cotswold district councils will consider cutting back the number of hours residents can get in touch by phone.

Revolutionising local government customer service

20/02/2023

Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive.

Transforming the helpdesk experience in local government

06/09/2022

How local government employees can process, capture, and engage with their customers needs at the point of service.

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Highways jobs

Business Support Assistant

Essex County Council
Up to £25959.00 per annum
Business Support AssistantFixed Term, Full Time£25,959 Per AnnumLocation
Recuriter: Essex County Council

Clerical Officer Receptionist

Durham County Council
Grade 3 £26,016 - £26,847 Pro - rata
We have an exciting opportunity for a Clerical Officer/Receptionist to join our dedicated Business Services team. We currently have one part-time per Durham
Recuriter: Durham County Council

Residential Workers - Long-Stay Children's Home

Durham County Council
Grade 7, £31,015 - £34,811 per annum
Residential Workers - Long-Stay Children's Home Salary
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £4,106 (approx.) £12.85 per hour
Join our School Crossing Patrol Service! Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit? Durham
Recuriter: Durham County Council

Rights of Way Officer

Durham County Council
Grade 7 £31,015 - £34,811 per annum
An exciting and challenging opportunity has arisen within the Council’s Access and Rights of Way Team for the position of Rights of Way Officer.   WHA Durham
Recuriter: Durham County Council
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