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Council staff balloted for strike action image
Council staff balloted for strike action

25/06/2024

Trade union Unison has announced that Kirklees Council staff at two customer service centres at risk of closure are being balloted for strike action.

Councils plan to reduce phone hours to cut costs image
Councils plan to reduce phone hours to cut costs

12/06/2024

West Oxfordshire and Cotswold district councils will consider cutting back the number of hours residents can get in touch by phone.

Revolutionising local government customer service image
Revolutionising local government customer service

20/02/2023

Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive.

Transforming the helpdesk experience in local government image
Transforming the helpdesk experience in local government

06/09/2022

How local government employees can process, capture, and engage with their customers needs at the point of service.

Analysis

Opinion

The Place Director of the Future image

The Place Director of the Future

Katie Stewart, the new president of ADEPT and Executive Director Environment at the City of London Corporation, on the evolving demands of place leadership.

Most Popular News

New videos to help councils tackle deepfake threat launched image
New videos to help councils tackle deepfake threat launched
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Local Elections 2026: Results show Reform surge and Labour losses
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Derby council defends ceremonial use of Dr Dre track
Rainbow coalitions form as more councils fall under NOC image
Rainbow coalitions form as more councils fall under NOC
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Five arrested over alleged fake candidate plot in Tameside

New Products

Safeguarding Children - the AAT Way

MSL enhances hygiene auditing with air quality testing for Awaab’s Law compliance

Cadcorp launches Mapestry

Bolton Council Upgrades 120+ School Crossings with Smart CMS Control by Lucy Zodion

NEC CONTRACTS HAS GONE DIGITAL: PAPERLESS, TO GIVE YOU MORE

Vent-Axia Delivers Social Housing a Smart Ventilation Solution Ahead of Awaab’s Law

New remotely lockable cabinet will help manage medication for people with mental health issues

Case Studies

Acrospire Delivers Durable Handrail Lighting Upgrade for Historical Landmark Jacob’s Ladder

Acrospire Delivers Seamless Heritage Lighting Upgrade on Bath’s North Parade Bridge

Acrospire Delivers Retrofit Lighting for Newbridge’s Joe Calzaghe Footbridge

Acrospire Delivers PIR-Controlled Lighting at Ruislip Lido Car Park

Spennymoor Market Place and Consett Middle Street revitalised using Thorn Lighting’s Thor Lanterns and Customisable Gobo Projectors

Acrospire Partners with Bath & North East Somerset Council to Illuminate Historic Film Location with LED Upgrade

Believ to install 22 charge points across Redcar and Cleveland

Company Anouncements

Vent-Axia Welcomes the Future Homes Standard as Competency Takes Centre Stage

Apricorn Becomes First and Only Hardware-Encrypted USB Storage Device Manufacturer to Achieve AS9100 Certification

AAT helps Councils step up to address children’s social care

CU Phosco Approved as a Crown Commercial Service Supplier

Acrospire triumphs at the 2025 HEA Awards with Sustainable Project of the Year

TRT Lighting retrofit helps Lincolnshire County Council cut street lighting energy use by over 65%

Vent-Axia Welcomes Healthy Homes Standard

Popular Topics

#Unions #Transformation #Social Housing #social care #SEND #Schools #Safety #road maintenance #Regeneration #reform party uk #Racism #Procurement #Potholes #Ombudsman #Officers
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Property Management Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
£38,976 - £47,229 per annum
Job Title
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Social Worker

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Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Registered Manager - Children's Home - WMF2945e

Westmorland and Furness Council
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Are you looking for a role that offers more than just career progression? Dalton-In-Furness, Cumbria
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Westmorland and Furness Council
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Would you like to work in a positive, close-knit and supportive environment Barrow in Furness, Cumbria
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Project Lead Capital Programme - WMF2951e

Westmorland and Furness Council
£47,181- £48,226
The Property Portfolio plays an important role in delivering capital projects Kendal, Cumbria
Recuriter: Westmorland and Furness Council
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