Laura Sharman 04 May 2016

Councils urged to stop using bailiffs to chase council tax debt

Charities are urging councils to stop using bailiffs to chase council tax debts, warning enforcement action can deepen resident's financial problems.

StepChange Debt Charity said 30% of its clients had council tax arrears, up from 14% in 2011. The analysis also showed that the amount owed has increased by 25% in the past four years.

The Money Advice Trust also warned that local authorities had passed 2.1 million debts to bailiffs in 2014/15, an increase of 16% over the past two years.

The two charities are calling for councils to adopt a statutory ‘Breathing Space’ scheme, providing a temporary freeze on interest and charges, and a halt on enforcement action while someone can repay their debts.

Mike O’Connor, chief executive of StepChange Debt Charity, said: 'The increasing levels of council tax arrears are a continuing cause for concern. We know that often the default position of councils is to aggressively pursue arrears through the court process and by instructing bailiffs. It may come as a surprise to people that public bodies are more aggressive in pursuing debts than many private companies.

'This counterproductive approach needs to stop immediately and be replaced with one that is fairer and more constructive. It is up to both central and local government to implement systems that both incentivise affordable repayment and support those in financial difficulty.'

The charities highlight schemes being run by Islington, Bexley, Brent and Southwark councils that rule out bailiff action in cases where the resident is in receipt of Council Tax Support.

However, the Local Government Association (LGA) said councils had no choice to reduce council tax discounts for those on low incomes in order to fund frontline public services.

Cllr Claire Kober, the LGA's resources portfolio holder, said: 'We agree that bailiffs should only ever be used as a last resort. Before the situation reaches a stage where bailiffs are involved several letters should have been written, people should have been encouraged to apply for financial support, and efforts should be made to arrange new payment plans or to attach the debt to a salary.

'It is in everyone’s interest to ensure those struggling to pay their council tax bills are set up on affordable and sustainable payment plans. However, there is always a risk that the longer a debtor goes on without paying, their repayment instalments will become even more difficult for them to manage and the debt will take longer to clear. That is why it would be vital for any breathing space to avoid the unintended consequence of adding any further financial pressure onto the debtor.'

SIGN UP
For your free daily news bulletin
Highways jobs

School Crossing Patrol Officer

Essex County Council
Up to £13.4600 per hour
School Crossing Patrol Officer Chelmsford, Essex Part-Time, Temporary 7.5 hours per week, term-time only Up to 6 Months £13.46 PAYE / £17.24 Umbrella England, Essex, Chelmsford
Recuriter: Essex County Council

Adults Social Worker - Mid Essex (Various Teams)

Essex County Council
£38487 - £51834 per annum + Flexible Working, Hybrid Working
Interviews will be held in person at County Hall on 8th June 2026.We're an adult social care service that wants to see citizens of Essex have as much England, Essex, Chelmsford
Recuriter: Essex County Council

Administrative Officer

Durham County Council
£26,403-£28,598 (pro rata)
Administrative Officer Permanent, Full Time, Term Time Only Required to start September 1st 2026   The Headteacher and Governors of this Outstanding M Seaham
Recuriter: Durham County Council

Assistant Psychologist

Durham County Council
Grade 8 - £32,597 - £36,363
This is a 2-year post within the Educational Psychology Service which is part of the SEND and Inclusion Service for Durham’s Children and Young People Spennymoor
Recuriter: Durham County Council

Structures Assistant Engineer

Durham County Council
£35,142 - £39,152
Highways Services re looking for a Structures Assistant Engineer to join their Highway Team.    WHAT IS INVOLVED? You will be responsible for providin Durham
Recuriter: Durham County Council
Linkedin Banner