Coventry City Council has launched an investigation after a funeral service took place at a council-run crematorium with the wrong body.
The mistake, which occurred in November, was discovered after the family sat through the funeral service but just before the body was cremated.
In a statement, the council said they had given their ‘heartfelt apologies’ to the deceased’s family who were unaware of the incident at the time.
A council spokesperson has confirmed that the local authority will be reviewing procedures and will make ‘any necessary changes’.
Two members of the city council’s staff will also face a disciplinary process.
