William Eichler 31 July 2026

Council confirms data breach after email error

Council confirms data breach after email error image
© Lo inthasone / Shutterstock.com.

Nuneaton and Bedworth Borough Council has confirmed a data breach affecting 3,000 residents after an administrative error during the annual electoral canvass.

On 27 July, an email was sent to electors who had registered their email with the council's elections team, asking them to confirm or update their household details.

Due to the error, a link in the email exposed recipients' forenames, surnames, email addresses and household-specific unique codes.

The council says the code alone cannot be used to access electoral registration information without additional details.

Officers acted quickly to disable the affected link, contact those impacted, and report the incident to the Information Commissioner's Office.

Chief Executive Tom Shardlow apologised for the ‘unfortunate human error’ and confirmed a review is underway to prevent future incidents.

Residents with concerns can contact the council's Data Protection Officer and are urged to stay alert for suspicious emails referencing electoral registration.

SIGN UP
For your free daily news bulletin
Highways jobs

Corporate Director Community Development

North Yorkshire Council
£145,894 to £169,693 plus relocation support
If you are an accomplished senior leader with experience of delivering strategic change Northallerton, North Yorkshire
Recuriter: North Yorkshire Council

Deputy Manager, Supported Accomodation Service

Durham County Council
Grade 11, £42,123 - £46,579 per annum
Be the Difference. Build Futures. Change Lives. Every young person deserves someone who believes in them. Someone who sees their potential, celebrate Durham
Recuriter: Durham County Council

Head of Children's Social Care

Durham County Council
£139,874 per annum
At Durham County Council, we are ambitious for our children, young people and families. We are committed to ensuring every child is safe, supported an Spennymoor
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £3,781 (approx.) £13.27 per hour
Join our School Crossing Patrol Service!   Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit Peterlee
Recuriter: Durham County Council

School Crossing Patrol

Durham County Council
Grade 1 £4,180 (approx.) £13.27 per hour
Join our School Crossing Patrol Service!   Are you punctual and reliable? Do you have good communication skills and a strong sense of community spirit Newton Aycliffe
Recuriter: Durham County Council
Linkedin Banner