William Eichler 30 August 2018

Council apologises for ‘failing’ disabled boy’s family

Doncaster council has admitted to ‘failing’ the family of a disabled boy after they waited three years for the council to provide them with the special adaptations their home required.

The family was first assessed by the council in 2014 as needing help with housing and were placed on its accessible housing register.

The boy, who is incontinent and cannot walk by himself, sleeps in a bedroom which is too small to store the special equipment he needs to move about. The parents have to carry him from room to room which puts them at risk of injury.

Following an investigation by the Local Government and Social Care Ombudsman, Doncaster Metropolitan Borough Council has agreed to complete the adaptations required at the family’s home.

It will also provide them with other remedies including creating a proper driveway and it will fund a break for the family.

Damian Allen, director of people at Doncaster council, said: ‘It is clear from the Ombudsman report that the council has failed this family and we fully accept the conclusions and recommendations identified in the report.

‘We have met with the family to offer our sincere apologies and explain the actions we are taking to put things right.

‘We are also checking that any other families currently waiting for adaptations have the right action plans in place so these issues do not happen again.’

‘This significant delay by the council to improve this family’s circumstances has caused the family real and tangible distress,’ commented LGO Michael King.

‘Family members have risked their own health and wellbeing lifting the boy unaided, and this risk is only going to get greater as the boy grows.

‘I’m pleased the council has accepted the recommendations and hope they will now act swiftly to start the home improvements to put an end to the family’s distress.’

SIGN UP
For your free daily news bulletin
Highways jobs

Teacher of the Deaf

City of Bradford MDC
Band/Grade MPS / UPS + 1 or 2 SEN
We are seeking to recruit a creative, innovative and experienced Teacher of the Deaf to work in the Support Team for Deaf Children. Bradford, West Yorkshire
Recuriter: City of Bradford MDC

Registration Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
£26,481 -£37,677
Do you want a fast-paced and varied role? Would you like to help people through some of the most important moments of their lives? Wandsworth, London (Greater)
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Head of Service – Adults Services South, Safeguarding & DoLS

Bolton Council
£51,772
It is an exciting time to join us as Head of Service for Safeguarding, DoLS and South District. Bolton, Greater Manchester
Recuriter: Bolton Council

Apprenticeship

Royal Borough of Greenwich
£28,470 - £44,628
Kick-start your career with an apprenticeship based in Royal Borough of Greenwich. Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Social Worker – Enhanced Social Care Support In Reach

Essex County Council
£32,787 to £44,826
We currently have an opportunity for a Social Worker to join our Countywide Enhanced Support In Reach Team. Essex / Countywide
Recuriter: Essex County Council

Partner Content

Circular highways is a necessity not an aspiration – and it’s within our grasp

Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.

Support from Effective Energy Group for Local Authorities to Deliver £430m Sustainable Warmth Funded Energy Efficiency Projects

Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.

Pay.UK – the next step in Bacs’ evolution

Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.