Clear Voice Interpreters and Translation has experienced a huge increase in demand for its high quality services throughout the UK over the past year.
Calls increased by 126% during the period January to December 2015, according to recently-published figures in the annual report of the charity Migrant Help, its parent company. Clear Voice is the only not-for-profit service of its kind operating across the UK. All profits go to support Migrant Help so the increase in demand has resulted in more funds being made available to help people in need.
Although Clear Voice can offer scores of languages, from Albanian to Zulu, just 10 accounted for 85% of those calls in the year 2015:
1. By far the most requested language for interpretation was Arabic (29%), one of the six official languages of the United Nations and the predominant language in many countries across North Africa and the Middle East.
2. Farsi (13%), modern-day Persian, is mainly spoken in Iran, Afghanistan and the former Soviet republic of Tajikistan, now an independent country.
3. Kurdish Sorani (9%) is a Kurdish dialect spoken in Iraq, mainly in Iraqi Kurdistan, and the Kurdistan Province of western Iran. Along with Arabic, it is one of the two official languages of Iraq.
4. Tigrinya (7%) is the native language of ethnic Tigray-Tigrinya people
5. Urdu (6%) is the national language (alongside English) and lingua franca of Pakistan as well as being recognised as an official language of six Indian states.
6. Albanian (6%) is primarily spoken in Albania, Kosovo, Macedonia and parts of Greece but also recognised in Italy, Serbia, Montenegro, Croatia and Romania.
7. Chinese Mandarin (6%), simplified or traditional Chinese, is used across northern and south western China. It has more native speakers, nearly one billion, than any other world language. Mandarin is also spoken in Taiwan and Singapore and is the most common form of Chinese used among diaspora communities around the globe.
8. Amharic (4%) is the official language of Ethiopia and is the second-most spoken Semitic language in the world, after Arabic, with 22 million native speakers in Ethiopia alone.
9. Punjabi (3%) is the native language of the Punjab region of Pakistan and India. It is the most widely-spoken language in Pakistan, the 11th most widely-spoken in India and the fourth most widely-spoken language in the UK.
10. Pashto (2%) is one of the two official languages of Afghanistan, and one of the main regional languages of neighbouring Pakistan. Pashto is the language used in the Afghan national anthem.
Nick Burchell, Clear Voice's manager, said: "With the increased demand, Clear Voice is always looking for professional, enthusiastic and customer-focused linguists with high ethical standards to become part of our team, particularly if they are fluent in one of the highly-requested languages in last year's top 10. For more details visit www.clearvoice.org.uk or call 0800 520 0380."
Working across many different sectors including local authority, healthcare, emergency, business, finance, tourism, manufacturing and leisure, Clear Voice offers high-quality interpreters for as little as 75p per minute. With all of its profits supporting Migrant Help the charity which founded it, Clear Voice is the ethical choice for telephone, face-to-face and written and audio translations with no set up charges and clients only paying for what they use.
For more information call 0800 520 0380 or visit www.clearvoice.org.uk.