10 ways councils can boost staff retention
Budget strain and heavy workloads are driving council staff away. Here are 10 simple changes that can make a big difference.
How will data improve public services for citizens in the future?
19/10/2020 Paul Tomlinson explains how the public sector will build on its ability to be agile and responsive with digital solutions, breaking down silos, using data and building only on those platforms that enable flexibility. |
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Blue Badge: Achieving a citizen-first approach
18/10/2019 Paul Tomlinson explains how councils can balance the lack of standardisation with the Blue Badge service with their need for flexibility in designing and processing applications. |
