William Eichler 21 September 2017

Health services fail to focus on ‘person-centred’ care, report finds

Health services fail to focus on ‘person-centred’ care, report finds image

New research suggests health services do not give people adequate control of their own health and care.

A new report by National Voices, a coalition of over 160 health and care charities, has studied the key dimensions of ‘person-centred care’ as reported by patients and service users.

It found just 3% of people with one or more long term conditions had a written plan for their care and support, and just 56% of hospital inpatients said they were definitely as involved as they wanted to be in decisions.

The report, entitled Person-centred care in 2017, also found that despite an increased emphasis on ‘integrated care’, 46% of inpatients said they did not get enough further support to recover or manage their condition after leaving hospital.

It also found family involvement in a person’s care was not seen as central and warned carers were not receiving enough support. Less than a quarter of carers (23%) reported having had a social care assessment.

The report collated patient and service user reported data from 19 England-wide surveys, and focuses on information, communication, involvement in decisions, care planning and care coordination.

Responding to the findings, Glen Garrod, vice president of the Association of Directors of Adult Social Services (ADASS), said: ‘For anyone in need of social care they should expect to be actively involved in deciding how any funding is managed and how best to spend it to meet their needs and achieve their agreed outcomes.

‘However, progress on delivering personalised care and support can be compromised by acute pressures on council budgets.’

A perfect storm for care homes image

A perfect storm for care homes

Iain MacBeath, strategic director, health and wellbeing at Bradford City Council, looks at the challenges facing the adult social care sector.
For your free daily news bulletin
Highways jobs

Regeneration Delivery Manager - Heritage Action Zone

Royal Borough of Greenwich
£42684 - £45585 per annum
(Fixed Term Opportunity until March 2024)Woolwich town is undergoing a period of intensive regeneration with huge investment in new housing, transport England, London, Woolwich
Recuriter: Royal Borough of Greenwich

Assistant Director, Public Protection

London Borough of Merton
£96,840 - £101,193 per annum
You will bring a track record of successful leadership of a comparable range of services in complex public sector organisations. Y Merton, London (Greater)
Recuriter: London Borough of Merton

Placement Monitoring Officer

Essex County Council
Children and Families service is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity and England, Essex, Chelmsford
Recuriter: Essex County Council

Housing Inclusion Team Leader

Royal Borough of Greenwich
£36711 - £39774 per annum
The Royal Borough of Greenwich's Housing Inclusion & Support Service is on a mission to become one of the top service providers in housing support and England, London, Woolwich
Recuriter: Royal Borough of Greenwich

Business Support Assistant MASH & LAT

City of York Council
£18,865 to £20,013 per annum
There are 2 posts available which will primarily support work in Children’s Social Care. York, North Yorkshire
Recuriter: City of York Council

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue