Laura Sharman 24 August 2016

Council library staff trained to help people file police reports

Council library staff trained to help people file police reports image

Library staff at Norfolk County Council will be helping people access police services as part of a six month pilot scheme.

The trial will see library staff help residents to complete online self-reporting forms, such as enquiring about lost and found items.

Norfolk Constabulary hopes the savings achieved by closing its Police Public Enquiry Office (PEO) will help plug a funding of deficit of £5m.

Chair of the council’s Communities Committee, Margaret Dewsbury, said: ‘This trial will be a natural extension of the way libraries already help and support people to access a very wide range of public services and as part of its role as a trusted, one-stop source of information in local communities.

‘It’s also a great example of the way we can help to join up public services and increase their efficiency in these times of austerity.’

Members of the public using the library for a police related matter will be asked to complete a satisfaction survey. The results of the project will be presented the council and chief officers after the six month trail to assess if the new partnership has been a success.

Chief constable Simon Bailey added: ‘The purpose of this pilot is to retain our public enquiry service in a more efficient, collaborative way. We are keen to retain such a service despite facing further significant budget reductions to funding.’

SIGN UP
For your free daily news bulletin
Highways jobs

Assistant Director Practice Improvement and Development

Birmingham Children's Trust
Up to £92,681 plus market supplement and relocation allowance (subject to terms and conditions)
We have developed an environment where learning, development and practice improvement are underpinning principles service wide. Birmingham, West Midlands
Recuriter: Birmingham Children's Trust

Social Worker (Safeguarding Adults Team)

Sandwell Metropolitan Borough Council
£29,636 - £33,799 per annum
The safeguarding team have an excellent opportunity for an experienced qualified Social Worker who... Sandwell, West Midlands
Recuriter: Sandwell Metropolitan Borough Council

Occupational Therapist (Short Breaks- Residential and Community)

City of York Council
£30,500 to £34,797 per annum
Looking to recruit an Occupational Therapist who is able to meet the needs of children and young people with... York, North Yorkshire
Recuriter: City of York Council

Social Worker - SGO & Connected Person Assessment Team

Essex County Council
Negotiable
Special Guardianship Order (SGO) & Connected Person Assessment Team The SGO and Connected Person's Assessment Team first started in April 2019 and due England, Essex, Chelmsford
Recuriter: Essex County Council

Programme Support Officer

Royal Borough of Greenwich
£29.766 - £30.711
This role is a programme support officer which will assist the delivery of vital monitoring, control and governance work to... Greenwich, London (Greater)
Recuriter: Royal Borough of Greenwich

Public Property

Latest issue - Public Property News

This issue of Public Property examines how how flexible workspaces can lead the way in regeneration for local authorities, Why local authority intervention is key to successful urban regeneration schemes and if the Government’s challenge of embracing beauty is an opportunity for communities.

The March issue also takes a closer look at Blackburn with Darwen Council's first digital health hub to help people gain control over health and care services.

Register for your free digital issue