Laura Sharman 02 June 2014

Council apologies for benefits data breach

Council apologies for benefits data breach image

A council has apologised after it accidentally leaked the personal details of housing benefit claimants when answering a freedom of information request.

Basingstoke and Deane Borough Council has now written to 1,900 people warning them of the mistake and has offered to pay for monitoring loans or other payments taken out in their name as a precaution.

The council said it had no reason to believe the information will be used for identity fraud, but has set up a special helpline for affected residents just in case. It has also reported the mistake to the police and the Information Commissioner.

Council director, Laura Taylor, said: ‘I am very sorry that this mistake has happened and for the inconvenience and distress this may cause. We take the security of personal information extremely seriously and we get a high volume of freedom of information requests. We have taken immediate steps to further tighten our procedures and will act on any lessons from the review and investigation.

’It is likely that the person who got the information was making enquiries to lots of different councils to compare statistics and will not even realise that they have the personal information, but we cannot be 100% certain. I do not want to worry people unnecessarily but felt that it was only right that we let the people affected know what has happened and give them advice on what they can do to protect themselves with our help.’

The council tried to contact the person who made the request but has been unable to get a reply.

Our school places challenge image

Our school places challenge

A new report has warned the UK needs more than 600 new schools by 2022 to meet demand. Mark Robinson explores how local authorities can address the school place shortfall.
Data sharing arrangements image

Data sharing arrangements

Lowri Phillips explains what public bodies should do to meet their legal obligations and minimise the risks.
Highways jobs

Service Manager – Network Management

Somerset County Council
£46,122 per annum
A number of exciting permanent opportunities have arisen to drive forward further improvements to our traffic related services. Somerset
Recuriter: Somerset County Council

Principal Traffic Control Engineer

Somerset County Council
£33,799 to £37,849 per annum
A number of exciting permanent opportunities have arisen to drive forward further improvements to our traffic related services. Somerset
Recuriter: Somerset County Council

Assistant Engineer

Bedford Borough Council
£31,371 - £32,878 per annum
Bedford is growing at a fast pace and we are investing heavily in our highways infrastructure. Bedford, Bedfordshire
Recuriter: Bedford Borough Council

Senior Clerk of Works

Bedford Borough Council
£27,905 - £30,507 + market rate supplement £2,630 per annum
Bedford is growing at a fast pace and we are investing heavily in our highways infrastructure. Bedford, Bedfordshire
Recuriter: Bedford Borough Council

Senior Technician

Bedford Borough Council
£27,905 - £30,507 per annum
Bedford is growing at a fast pace and we are investing heavily in our highways infrastructure. Bedford, Bedfordshire
Recuriter: Bedford Borough Council

Local Government News

Latest issue - Local Goverrnemnt News

The June issue of Local Government News contains the full details of all the winning schemes in the 2019 Street Design Awards. From Children's Play to Pedestrian Environment, find out who has been recognised for their innovation and use of best practice.

This issue also explores how local government pension funds can hedge currency risk, how councils can best address the shortfall in school places, and an update on the number of authorities banning the use of Roundup over safety fears.

Register for your free magazine