Not enough face time and plummeting budgets are the greatest challenges facing social care in the UK, a poll has found.
A survey of social workers found 70% believe the lack of face-to-face meetings with service users is the most significant test facing the sector.
One third of participants to the TotalMobile survey said mobile working was not yet on the agenda at their local authority. Respondents said budget difficulties were the biggest hindrance to implementing such a process.
‘There are many benefits to mobile working in social care, but perhaps the two most important are the improved experience for the service user and more time spent with those users by frontline social care workers,’ Colin Reid, chief executive, TotalMobile, said.
‘Mobile working solutions allow care workers to view patient notes, to access and fill in forms and much more without returning to the office. But user adoption is critical to success, so solutions have to be designed with the end-user in mind and be as intuitive and easy-to-use as the apps they use in their personal lives.’
