Izzy Lepone 14 October 2025

Medway’s care services boosted by AI technology

Medway’s care services boosted by AI technology image
© Toey Andante / Shutterstock.com.

An AI-driven care system is enabling Medway Council to deliver support to residents in their homes.

The technology, Lilli, has assisted in delivering savings of £1.6m within a year of its introduction.

Installed with sensors and AI technology, the system registers activities such as eating, sleeping and movement, creating alerts when abnormalities arise in people’s routines at home.

The system allows carers to provide early interventions and determines levels of need for residential care, as well as ensuring vulnerable people can be checked on by family members.

Deputy council leader Cllr Teresa Murray said the system is ‘helping us to transform how we deliver care'.

Ms Murray added that Lilli has offered ‘much-needed reassurance to families that their loved ones are safe to stay in their homes and communities, which is where they want to be’.

The system is also supporting quicker assessments times for people with learning disabilities.

For more on this topic, check out: 10 Ways Councils Are Using AI to Transform Public Services.

SIGN UP
For your free daily news bulletin
Highways jobs

Project Support Officers

Durham County Council
Grade 10 £38,220 - £41,771
Two exciting Project Support Officer – SEND opportunities have arisen within our Home to School Transport team. One role is permanent and the other a Durham
Recuriter: Durham County Council

Cleaner

Durham County Council
£24,796 pro rata
Cleaner Grade 1 £24,796 pro rata 12.5 hours per week, whole time Permanent Required as soon as possible The children, staff, and governors of Chester Durham
Recuriter: Durham County Council

Class Teacher

Durham County Council
£37,101 - £45,352
Class Teacher  M3-M6 £37,101 - £45,352 Full Time, Whole Time Temporary – required to cover maternity leave from Monday 5th January 2026 until the date Newton Aycliffe
Recuriter: Durham County Council

Lunchtime Supervisor

Durham County Council
£24,796 pro rata
Lunchtime Supervisor Grade 1  £24,796 pro rata 6.25 hours per week, term time only Permanent Required as soon as possible  The Governors of St Oswald Durham
Recuriter: Durham County Council

Lunchtime Supervisor

Durham County Council
£24,796 part-time pro-rata
Lunchtime Supervisor Grade 1 £24,796 part-time pro-rata 6.25 hours per week, term time only Permanent Required from Monday 10th November (or as close Durham
Recuriter: Durham County Council
Linkedin Banner