Revolutionising local government customer service
20/02/2023 Jason Roos, CEO of Cirrus, argues that Contact Centre as a Service can help councils make their customer service operations more responsive. |
Climate change is a global issue that creates complex challenges for us all
21/07/2022 Climate change is a global issue that creates complex challenges for us all. It requires us to come together – both businesses and communities – to generate the innovative solutions that will help to bring about sustainable change. |
Helping an essential business through the pandemic
26/05/2022 Find out how BT has simplified and standardised the communications of the UK’s largest provider of meals on wheels. |
The public sector’s path to becoming Consciously Hybrid
22/11/2021 Effective digital transformation requires a ‘Consciously Hybrid’ approach to cloud, starting with unified, intentional infrastructure architecture. |
How can local authorities benefit from digitised licencing tools?
15/09/2021 Nicola Ray explains how the Gangmasters and Labour Abuse Authority has updated its licensing system to ensure the safety of vulnerable workers and protect them from exploitation. |
How the cloud is powering the future of flexible working
25/08/2021 Jon Lucas outlines how cloud computing is enabling a hybrid model of working in local government. |
Slow and steady wins the (cloud migration) race
16/06/2021 Sascha Giese? argues that when it comes to cloud migration, local authorities would be wise to opt for a more strategic route and take their time. |
The public sector must avoid rigid thinking
24/05/2021 There needs to be some myth busting of ‘Cloud First’ as it is not the only way to deliver value, argues Mike Cattermole. |
Cyber security in a post-pandemic world
18/05/2021 Mark Scott outlines how councils can build a secure cyber strategy and secure data for the long term. |
Taking planning and building control to the cloud
22/10/2020 Elena White explains how Isle of Anglesey County Council has been utilising the cloud to transform its planning and building control applications. |
Moving to the cloud
17/06/2020 Cllr Dominic Twomey explains how the London Borough of Barking and Dagenham maintained and improved contact centre performance during a crisis. |
Councils and the complexities of cloud migration
17/06/2019 Richard Blanford explains why cloud adoption is naturally slower in local government. |
Four steps to creating the ideal cloud-ready network
24/05/2019 How to plan and manage your network to unlock the rewards of the cloud. |
Cloud migration: Key considerations for local authorities
22/05/2019 Cloud migration is a key priority for many organisations. Paul Mercina outlines what councils have to think about when they make the move to the cloud. |
Mission possible
21/05/2019 Jonathan Sharp explores how digital transformation is changing the face of local government. |
Cloud – the next generation
16/05/2019 The Cloud Industry Forum's latest research explores how prepared enterprises are for the disruption from cloud. |
EventApp - Transforming event planning
09/05/2019 Find out how the EventApp is transforming event planning for UK councils. |
Don’t let security cloud your views on digital transformation
30/04/2019 Discover what you need to know to dispel the myths around how to move to the cloud securely. |
Cloud – the next generation
29/03/2019 The Cloud Industry Forum's latest research explores how prepared enterprises are for the disruption from cloud. |
Councils slow to adopt cloud storage, research reveals
22/01/2019 Only a fifth of councils are storing at least 10% of their data in the cloud, new research has revealed. |
Aylesbury Vale's experience of transitioning to the cloud
05/11/2018 Maryvonne Hassall, assistant director for digital strategy at Aylesbury Vale District Council, explains how they have managed to save £6m by adopting a cloud system. |
Dispelling the myth: future networks whitepaper
25/06/2018 A new whitepaper – produced by BT - looks set to dispel the myths surrounding ‘future networks’ and achieving a smarter digital future for organisations. |
Are councils embracing a 'Cloud First' approach?
22/06/2018 Darren Fields explains why local authorities should embrace cloud migration to drive citizen services. |
Councils lack a formal cloud strategies, says report
27/03/2018 The majority of councils are yet to formalise the way they use cloud computing in their organisations, new research reveals. |
Technology and the public sector 2018
15/01/2018 Jos Creese outlines some key technology trends councils should focus on in 2018. |
Councils warned not to switch to the cloud too quickly
24/04/2017 Councils have been warned not to make the shift to the cloud ‘too hastily’ after a new study found it can create problems with data security and a loss of control. |
Councils 'reluctant' to adopt cloud-based printing
09/02/2017 Councils are leaving themselves exposed to productivity and efficiency losses as many have been reluctant to adopt cloud-based printing. |
Who needs telephones? Rolling out Skype for Business in Ealing
04/11/2016 William Eichler finds out why Ealing Council has moved its telephony system to the cloud. |
Better together?
06/10/2016 Bob Quin explains why the cloud will play a crucial role in successfully delivering shared services. |
Stockport Council signs data centre deal
28/06/2016 Stockport City Council has significantly reduced its data centre footprint by moving to an enterprise cloud solution. |
Peterborough scopes global smart cities award
27/06/2016 Peterborough City Council has won the AWS (Amazon Web Services) Global Public Sector Smart City Award. |
Is cloud deployment a dangerous myth?
15/03/2016 What should local authorities consider before cloud deployment? William Eichler reports. |
Why SMEs are key to shaping our cities for the future
08/03/2016 Will Pryke explains why SMEs are key to shaping our cities for the future. |
Why local government needs to grasp flexible working
07/03/2016 Find out why councils should be embracing cloud call centres and other remote working solutions |
Social, collaboration and mobile: The drivers of change
08/12/2015 Duncan Farley examines the trends that are encouraging staff to work in more efficient ways, helping to save money and get more done with less. |
Innovation in inertia – the cultural barrier
31/07/2015 Why councils need to overcome cultural barriers and the skills gaps to achieve transformational change. |
Public sector staff 'don't trust' cloud computing shows survey
07/07/2015 Only a third of public sector staff are comfortable using cloud computing, with the majority (92%) saying they have concerns over data security, according to a new survey. |
Shell is helping power the journey towards a circular paving industry with Shell Bitumen LT R, a new product for roads that uses plastics destined for landfill as part of the additives to make the bitumen.
Effective Energy Group is now offering its support to the 40 Local Authorities who have received a share of the £430m to deliver their projects on the ground by surveying properties and installing measures.
Dougie Belmore explains how one of the main interfaces between you and Bacs is about to change.