The Government has launched a consultation aimed at enabling more adults to use computers.
Skills minister Anne Milton said the latest survey showed that 11.3 million adults in the UK are not able to carry out simple tasks such as sending an email or completing an online form.
She said adults without basic digital skills will be able to enrol for new qualifications free of charge from 2020.
Adult digital skills qualifications will be overhauled to help more people of all ages benefit from going online.
Ms Milton said: 'Being able to get online is so important. It opens up a whole host of information, including being able to apply for jobs. It is also an important way to keep in touch with friends and family.
'I want people of all ages to have the skills and confidence they need for work and everyday life, so I’m thrilled to launch this consultation today to hear what you think of our plans.'