Laura Sharman 16 December 2014

Survey reveals rise in ‘shadow IT’

One fifth of IT spend in the public sector is being done by individual departments rather than chief information officers (CIOs), a new survey has revealed.

The survey conducted by BT shows that 69% of senior IT decision makers are reporting the growing practice of ‘shadow IT’, where departments buy their own IT solutions and technology.

This practice accounts for 20% of IT spend in the public sector an,d as a result, CIOs are spending 18% more time and budget on security.

Those responding to the survey also reported a change in the skills needed for the job, with 55% saying they are expected to be more creative and operate across the organisation.

Luis Alvarez, chief executive officer at BT Global Services, said: ‘CIOs are perfectly placed to nurture creative uses of technology throughout their organisations while keeping a strategic view. Indeed, our research shows that the board expects nothing less.’

The CIOs surveyed also said mobility (68%), unified communications (65%) and cloud (60%) were the key technologies to help them unlock their creativity.

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