A London council is calling for people affected by the redevelopment of London Bridge station to be compensated, saying it has been inundated with complaints from the public.
The Royal Borough of Greenwich is demanding a meeting with Network Rail over the ‘continuing chaos’ at London Bridge station, warning passengers should not have to face ‘on-going misery and uncertainty’ until the project is completed in 2018.
Cllr Danny Thorpe, the council’s cabinet member for regeneration and transport, said: ‘Thousands of our residents and businesses depend on the rail network to go about their daily business and the on-going delays and cancellations are causing misery to many. Enough is enough.
He added: ‘The whole project is causing such adverse effects on people's lives that we believe a renewed approach to managing this complex project, with appropriate compensation for those affected, is needed.’
The council said it would meet with Network Rail to seek improvements in the management and communication of the project.
A Network Rail spokesperson said: 'We absolutely accept that Monday morning’s performance was unacceptably poor however we are pleased with the way Southeastern’s timetable is performing overall.
'Southeastern’s services along the Greenwich line averaged 92.8% Public Performance Measure (PPM) over the last month.'
